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feat: escalation matrix #1273

Merged
merged 18 commits into from
Jun 21, 2023
Merged

feat: escalation matrix #1273

merged 18 commits into from
Jun 21, 2023

Commits on Jun 19, 2023

  1. feat: escalation matrix

    @ssiyad
    ssiyad committed Jun 19, 2023
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  2. feat: escalation rules: list and dialog

    @ssiyad
    ssiyad committed Jun 19, 2023
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  3. feat: add ticket type to criteria and actions

    @ssiyad
    ssiyad committed Jun 19, 2023
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  4. feat: sidebar: add escalation rules

    @ssiyad
    ssiyad committed Jun 19, 2023
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  5. fix: sidebar: caps

    @ssiyad
    ssiyad committed Jun 19, 2023
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Commits on Jun 20, 2023

  1. feat: new rule (reuse dialog)

    @ssiyad
    ssiyad committed Jun 20, 2023
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  2. fix: sidebar: mark as beta

    @ssiyad
    ssiyad committed Jun 20, 2023
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  3. fix: change disabled color to red (from orange)

    @ssiyad
    ssiyad committed Jun 20, 2023
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  4. fix: move enabled to actions

    @ssiyad
    ssiyad committed Jun 20, 2023
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  5. fix(api): wrong field name for team 

    NOTE: `agent_group` should be replaced by `team`. but is skipping now
because of other priorities
    @ssiyad
    ssiyad committed Jun 20, 2023
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  6. Merge branch 'main' into feat/escalation_matrix

    @ssiyad
    ssiyad committed Jun 20, 2023
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  7. Merge branch 'main' into feat/escalation_matrix

    @ssiyad
    ssiyad committed Jun 20, 2023
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  8. chore: remove unused import

    @ssiyad
    ssiyad committed Jun 20, 2023
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  9. feat: helpdesk table: empty message

    @ssiyad
    ssiyad committed Jun 20, 2023
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Commits on Jun 21, 2023

  1. fix: dialog: use #body-content

    @ssiyad
    ssiyad committed Jun 21, 2023
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  2. chore: reduce some code

    @ssiyad
    ssiyad committed Jun 21, 2023
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  3. chore: reduce code duplication

    @ssiyad
    ssiyad committed Jun 21, 2023
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  4. chore: eslint: disable any for line

    @ssiyad
    ssiyad committed Jun 21, 2023
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