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terms-conditions: merge-with-return-policy #142

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May 14, 2024
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7 changes: 1 addition & 6 deletions config/_default/menus.toml
Original file line number Diff line number Diff line change
Expand Up @@ -240,7 +240,7 @@ url = "https://shop.3mdeb.com/my-account/"
weight = 35

[[footer]]
name = "Terms & Conditions"
name = "Terms & Conditions | Return & Refund Policy"
url = "/terms-conditions/"
weight = 1

Expand All @@ -249,11 +249,6 @@ name = "Privacy Policy"
url = "/privacy-policy/"
weight = 5

[[footer]]
name = "Return & Refund Policy"
url = "/return-refund-policy/"
weight = 10

[[footer]]
name = "Contact Us"
url = "/contact/"
Expand Down
54 changes: 0 additions & 54 deletions content/return-refund-policy.md

This file was deleted.

52 changes: 50 additions & 2 deletions content/terms-conditions.md
Original file line number Diff line number Diff line change
@@ -1,12 +1,14 @@
---
title: "Terms & Conditions"
title: "Terms & Conditions | Return & Refund Policy"
description: ""
image: "images/terms.jpeg"
keywords: [""]
draft: false
---

## Overview
## Terms & Conditions

### Overview

{.h2}
This website is operated by 3mdeb sp. z o.o. Throughout the site, the
Expand Down Expand Up @@ -394,3 +396,49 @@ changes.

Questions about the Terms of Service should be sent to us at
<[email protected]>.

---

## Return & Refund Policy

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@Stanislaw-bnk , I think it would be better if we incorporate Refunds and Returns into the ToS (rather than just placing them on one page as you proposed). Therefore, I would remove the introductory paragraph starting with "Thank you for shopping...". I'd turn the Returns section into point 20, and the Refunds into 21. Additionally, I would include the shipping address in a "new" paragraph 20 - Returns.

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Thank you for shopping at [3mdeb shop](https://shop.3mdeb.com/shop/). If you
are not entirely satisfied with your purchase, we’re here to help.

### Returns

Returns for any unaffected item are permitted within 14 days from the date of
receipt of merchandise. Shipping and handling charges are not refundable.
3mdeb shall not be responsible for any shipping charges of merchandise
being returned. All returned merchandise must be in its original packaging
and clean condition. Merchandise that has been powered or reprogrammed cannot
be returned. All returns must include all the factory accessories which came
with the item.

If the product is damaged in any way, or you have initiated the return after
14 calendar days have passed, you will not be eligible for a refund.

If the package is returned to us due to the customer's failure to comply with
customs clearance obligations, including non-payment of customs duties, the
customer will receive a refund less the cost of transporting the package.

---

### Refunds

Once we receive your item, we will inspect it and notify you that we have
received your returned item. We will immediately notify you on the status
of your refund after inspecting the item. If your return is approved, we will
initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending
on your card issuer’s policies.

---

### Shipping

**Please send your returns to:**

3mdeb Sp. z o.o.\
Piastowska 7 / 20A\
+48 790 573 075\
80-332 Gdansk, Poland
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