For requests made during office hours you can expect a response from us within 2 hours and a resolution within 24 hours. Outside of office hours, please contact your facility PoC if an S3DF problem is preventing one of the SLAC experimental facilities from taking data or the accelerator from operating and the PoC will contact us directly on the phone.
| Email for reporting problems and getting help | [email protected] |
| Slack channel for general discussion | slac.slack.com #comp-sdf |
The table below shows the organizations, programs, projects, or groups that own resources within the S3DF. Contact us if you want to use the S3DF and you don't see your facility in this table.
| Facility | PoC | Primary POSIX group |
|---|---|---|
| Rubin | Richard Dubois | rubin_users |
| SuperCDMS | Concetta Cartaro | cdms |
| LCLS | [email protected] | ps-users |
| MLI | Daniel Ratner | - |
| Neutrino | Kazuhiro Terao | - |
| AD | Greg White | - |
| SUNCAT | Johannes Voss | suncat-norm |
| Fermi | Richard Dubois | glast-pipeline |
| EPPTheory | Tom Rizzo | theorygrp |
| FACET | Nathan Majernik | - |
| DESC | Tom Glanzman | desc |
| KIPAC | Stuart Marshall | ki |
| RFAR | David Bizzozero | rfar |
| SIMES | Tom Devereaux | - |
| CryoEM | Yee Ting Li | - |
| SSRL | Riti Sarangi | - |
| LDMX | Omar Moreno | - |
| HPS | Omar Moreno | - |