Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Add a warning about the approver for Access Request Submitted needing… #573

Merged
merged 1 commit into from
Jun 11, 2024
Merged
Changes from all commits
Commits
File filter

Filter by extension

Filter by extension

Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
Original file line number Diff line number Diff line change
Expand Up @@ -96,10 +96,20 @@ To deny an access request, the subscribing service responds to the event trigger
}
```

This event trigger interrupts the normal workflow for access requests. Access requests can only proceed if the subscribing service responds within the alotted time by approving the request. If the subscribing service is non-responsive or it is responding with an incorrect payload, access requests will fail after the **Separation of Duties** check. If you see numerous access requests failing at this stage, verify that your subscribing service itself is operating correctly.
:::Warning
The `approver` does not have to be the name of an existing identity in your ISC tenant. It can be anything you want it to be. However, if you have an active subscription to the [Access Request Decision](./access-request-decision.md) trigger, you **MUST** provide the **username** of an existing identity in your tenant in the `approver` field. If you do not provide the **username** of an existing identity, then your Access Request Decision subscriptions will never be triggered.
:::

:::Warning
This event trigger interrupts the normal workflow for access requests. Access requests can only proceed if the subscribing service responds within the alotted time by approving the request. If the subscribing service is non-responsive or it is responding with an incorrect payload, access requests will fail after the **Separation of Duties** check.

![AR failed](./img/access-request-preapproval-failure.png)

If you see numerous access requests failing at this stage, verify that your subscribing service is operating correctly.
:::



## Additional Information and Links

- **Trigger Type**: [REQUEST_RESPONSE](../trigger-types.md#request-response)
Expand Down
Loading