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Use GitHub forms for issues #15182

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Use GitHub forms for issues #15182

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seanbudd
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@seanbudd seanbudd commented Jul 24, 2023

Link to issue number:

None

Summary of the issue:

GitHub issue forms provide an easier and more clear way for users to report issues on the NVDA project.

Currently, when filling out an issue form, inline comments and an external guide is required to understand how to fill out an issue.

Description of user facing changes

When reporting an issue to NVDA, users can use the simpler GitHub forms interface.
Information from inline comments and the issue guide have been merged into this form, so that it is easier to understand the requirements.

Additionally, a new "custom issue" has been created, as we disable opening blank issues.
This should be used in the rare circumstance when the bug report or feature request template is not appropriate

Description of development approach

N/A

Testing strategy:

These changes have been pushed to a test repository

The new issue interface can be tested here: https://github.com/nvaccess/nvda-test/issues/new/choose

Example issues filled out using the form are as follows:

Known issues with pull request:

The current information for the bug report may be overly verbose.
However, it is rare that an issue reporter reads our external guide for reporting issues, and as such, inline information is preferred.

Change log entries:

N/A

Code Review Checklist:

  • Pull Request description:
    • description is up to date
    • change log entries
  • Testing:
    • Unit tests
    • System (end to end) tests
    • Manual testing
  • API is compatible with existing add-ons.
  • Documentation:
    • User Documentation
    • Developer / Technical Documentation
    • Context sensitive help for GUI changes
  • UX of all users considered:
    • Speech
    • Braille
    • Low Vision
    • Different web browsers
    • Localization in other languages / culture than English
  • Security precautions taken.

@seanbudd seanbudd requested a review from a team as a code owner July 24, 2023 05:15
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@LeonarddeR LeonarddeR left a comment

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Finally. What a lovely improvement this is! I assume the pull requests will follow later on?

.github/ISSUE_TEMPLATE/bug_report.yml Outdated Show resolved Hide resolved
.github/ISSUE_TEMPLATE/bug_report.yml Outdated Show resolved Hide resolved
Please feel free to add more information here to tell us about what you have tried.

- type: input
id: restart
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Could this become a checkbox?

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It seems that the checkbox UX is more designed for what we do with pull requests, a list of checkboxes to confirm with.
I think using input allows people to add additional notes if relevant as well.

description: |
Restarting your computer will help to ensure that software is in a fresh state.

- type: input
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Could this be a checkbox?

You can restart NVDA with add-ons disabled through the exit dialog.
In case the issue is caused by an add-on, it is recommended to contact the author of the add-on first.

- type: input
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Could this be a checkbox?

.github/ISSUE_TEMPLATE/feature_request.yml Outdated Show resolved Hide resolved
@seanbudd
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I assume the pull requests will follow later on?

GitHub is yet to support forms for pull requests: https://github.com/orgs/community/discussions/31664

@Brian1Gaff

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@amirmahdifard
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i really like this new form

@seanbudd
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Due to accessibility issues with the form, this is blocked by https://github.com/orgs/community/discussions/61696

@seanbudd
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A GitHub bug has caused this to be closed an unable to be re-opened. #15320 has been opened instead

@seanbudd seanbudd mentioned this pull request Aug 22, 2023
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4 participants