SeraySis

SeraySis is a custom-built Customer Relationship Management (CRM) system originally developed in 2018 for Seraytrans, a logistics company. This .NET-based application was designed to streamline operations, enhance customer service, and optimize resource management specifically for the needs of Seraytrans and the broader logistics industry.

Project History

SeraySis was commissioned by Seraytrans in 2018 to address the unique challenges faced by logistics companies. Over the past 6 years, it has evolved to become a comprehensive solution for managing transportation and logistics operations. While initially tailored for Seraytrans, the system's architecture allows for potential adaptation to other logistics companies with similar needs.

Project Overview

This CRM system caters to the complex requirements of logistics companies, offering tools for:

• Fleet management and tracking
• Route optimization and mileage calculation
• Customer relationship management
• Invoicing and financial reporting
• Predictive analytics for demand forecasting and resource allocation
• Integration with common logistics industry tools and databases

Project Structure

The project is organized into several modules for maintainability and scalability:

• SeraySis.BLL: Business Logic Layer - Contains core business logic and data processing
• SeraySis.Common: Common utilities, helpers, and shared functionalities
• SeraySis.Core: Core framework and foundational classes
• SeraySis.DAL: Data Access Layer - Manages database interactions and data persistence
• SeraySis.Entities: Entity definitions and data models
• SeraySis: Main application and user interface

Key Features

User Management

• Role-based access control (Admin, Manager, Driver, Customer Service)
• User registration with email activation for security
• Profile management with customizable settings

Fleet Management

• Real-time vehicle tracking and status updates
• Maintenance scheduling and reminders
• Fuel consumption tracking and optimization

Route Management

• Intelligent route optimization using advanced algorithms
• Real-time traffic integration for dynamic routing
• Mileage calculation and fuel cost estimation

Customer Relationship Management

• Comprehensive customer profiles with interaction history
• Automated communication tools (email, SMS notifications)
• Customer feedback collection and analysis

Financial Management

• Automated invoicing based on completed deliveries
• Financial reporting with customizable dashboards
• Integration with popular accounting software

Analytics and Reporting

• Predictive analytics for demand forecasting
• Performance metrics for vehicles, drivers, and routes
• Custom report generation with Excel and PDF export options

Industry-Specific Tools

• Implementation of common logistics industry formulas (e.g., load distribution, ETA calculation)
• Compliance tracking for industry regulations
• Integration with popular GPS and ELD (Electronic Logging Device) systems

Technologies Used

• .NET Framework 4.5 (as of 2018)
• Entity Framework 6.0 for data access
• ASP.NET MVC 5 for web interface
• SQL Server 2012 or later for database management
• EPPlus for Excel file generation and parsing
• Newtonsoft.Json for JSON serialization/deserialization

Setup and Installation

1. Clone the repository: git clone https://github.com/yourusername/SeraySis.git
2. Open the solution in Visual Studio 2013 or later
3. Restore NuGet packages
4. Update the connection string in Web.config to point to your SQL Server instance
5. Run Update-Database in Package Manager Console to apply migrations
6. Build and run the application

Usage

1. User Management:

   • Navigate to the User Management section to create and manage user accounts
   • Assign appropriate roles (Admin, Manager, Driver, Customer Service)

2. Fleet Management:

   • Add vehicles to the system with detailed specifications
   • Monitor real-time location and status of vehicles
   • Schedule and track maintenance activities

3. Route Optimization:

   • Enter delivery locations and constraints
   • Use the route optimization tool to generate efficient routes
   • View estimated mileage, fuel consumption, and ETAs

4. Customer Management:

   • Create and manage customer profiles
   • Log interactions and set follow-up reminders
   • Generate reports on customer activity and satisfaction

5. Financial Management:

   • Generate invoices automatically based on completed deliveries
   • Access financial dashboards for insights on revenue and expenses
   • Export financial reports in Excel format

6. Analytics:

   • Access the analytics dashboard for insights on business performance
   • Use predictive tools for demand forecasting and resource allocation
   • Generate custom reports based on various parameters

Contributing

While SeraySis was originally developed for Seraytrans, we welcome contributions that could benefit the broader logistics industry. Please follow these steps to contribute:

1. Fork the repository
2. Create a new branch: git checkout -b feature-branch-name
3. Make your changes and commit them: git commit -m 'Add some feature'
4. Push to the branch: git push origin feature-branch-name
5. Submit a pull request

Please ensure your code adheres to our coding standards and includes appropriate tests.

Support

For support, please open an issue in the GitHub repository or contact our support team at [email protected].

License

This project is licensed under the MIT License - see the LICENSE file in the root directory for details.

Acknowledgments

• Thanks to Seraytrans for initiating and supporting the development of SeraySis
• Special thanks to the logistics professionals at Seraytrans who provided invaluable industry insights during the development process
• Appreciation to all the open-source projects that made this possible