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zendesk.tickets (major update), zendesk.chats (removed) #181

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@DavidDurman DavidDurman commented Sep 12, 2024

  • Old Zendesk tickets connector was not working.
  • This is a major upgrade with updates to non-working components together with getting on-par with Zapier when it comes to triggers/actions.

Q: It's been under heavy discussions whether to move this connector under the zendesk/ directory or leave it as is in zendesktickets/.

This PR also updates the zendesk.chats connector and fixes https://github.com/clientIO/appmixer-components/issues/1873

@DavidDurman DavidDurman marked this pull request as draft September 13, 2024 07:19
@DavidDurman DavidDurman marked this pull request as ready for review September 17, 2024 14:42
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We don't use package-lock.json files yet. Please remove it.

@vtalas vtalas marked this pull request as draft September 27, 2024 14:12
@DavidDurman DavidDurman changed the title Major upgrade of Zendesk Tickets zendesk.tickets (major update) Sep 27, 2024
@DavidDurman DavidDurman changed the title zendesk.tickets (major update) zendesk.tickets, zendesk.chats (major update) Sep 30, 2024
@DavidDurman DavidDurman changed the title zendesk.tickets, zendesk.chats (major update) zendesk.tickets (major update), zendesk.chats (removed) Oct 1, 2024
@DavidDurman DavidDurman marked this pull request as ready for review October 1, 2024 15:25
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@DavidDurman quotas are missing, there should be at least some quotas set

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The rate limits of Zendesk are very complicated and also depend on the account tier. I'm not sure how this can be implemented using our current quotas mechanism. See https://developer.zendesk.com/api-reference/introduction/rate-limits/#zendesk-suite-plan-limits

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vtalas commented Oct 10, 2024

  • add at least some basic quotas

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apply quotas in compoent.json files

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3 participants