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Original file line number | Diff line number | Diff line change |
---|---|---|
|
@@ -107,129 +107,92 @@ | |
"label": "Subject", | ||
"tooltip": "The value of the subject field for this ticket." | ||
}, | ||
"ticket|comment|body_format": { | ||
"type": "select", | ||
"index": 2, | ||
"label": "Comment Format", | ||
"tooltip": "The format of the comment.", | ||
"options": [ | ||
{ "value": "text", "content": "Text or Markdown" }, | ||
{ "value": "html", "label": "HTML" } | ||
] | ||
}, | ||
"ticket|comment|public": { | ||
"type": "toggle", | ||
"index": 3, | ||
"label": "Is Comment Public", | ||
"tooltip": "Set if the comment should be public." | ||
}, | ||
"ticket|comment|body": { | ||
"type": "textarea", | ||
"index": 2, | ||
"label": "Comment" | ||
}, | ||
"ticket|assignee_email": { | ||
"type": "text", | ||
"index": 3, | ||
"index": 2, | ||
"label": "Assignee Email", | ||
"tooltip": "The email address of the agent to assign the ticket to. Example: <code>[email protected]</code>." | ||
}, | ||
"ticket|requester_name": { | ||
"type": "text", | ||
"index": 3, | ||
"label": "Requester Name", | ||
"tooltip": "The name of the requester. Example: <code>Pablo</code>." | ||
}, | ||
"ticket|requester_email": { | ||
"type": "text", | ||
"index": 3, | ||
"label": "Requester Email", | ||
"tooltip": "The email address of the requester. Example: <code>[email protected]</code>." | ||
}, | ||
"ticket|email_ccs": { | ||
"type": "text", | ||
"index": 3, | ||
"label": "Email CCs", | ||
"tooltip": "A comma separated list of email addresses to send email notification about the ticket creation to. Example: <code>[email protected],[email protected]</code>." | ||
}, | ||
"ticket|collaborator_emails": { | ||
"type": "text", | ||
"index": 3, | ||
"label": "Collaborator Emails", | ||
"tooltip": "A comma separated list of email addresses of collaborators. Example: <code>[email protected],[email protected]</code>." | ||
}, | ||
"ticket|due_at": { | ||
"type": "date-time", | ||
"index": 4, | ||
"label": "Task Due At", | ||
"tooltip": "If this is a ticket of type \"task\" it has a due date. Due date format uses <a href=\"http://en.wikipedia.org/wiki/ISO_8601\" rel=\"noopener noreferrer\" target=\"_blank\">ISO 8601</a> format. <br/>JSON array. Example: \"1933-02-07T05:09:11.0Z\"." | ||
}, | ||
"ticket|external_id": { | ||
"type": "text", | ||
"index": 5, | ||
"label": "External Id", | ||
"tooltip": "An id you can use to link Zendesk Support tickets to local records." | ||
}, | ||
"ticket|group_id": { | ||
"ticket|organization_id": { | ||
"type": "select", | ||
"index": 6, | ||
"label": "Group ID", | ||
"tooltip": "The group this ticket is assigned to.", | ||
"index": 4, | ||
"label": "Organization ID", | ||
"tooltip": "The organization of the requester. You can only specify the ID of an organization associated with the requester.", | ||
"source": { | ||
"url": "/component/appmixer/zendesktickets/groups/FindGroups?outPort=out", | ||
"url": "/component/appmixer/zendesktickets/organizations/FindOrganizations?outPort=out", | ||
"data": { | ||
"transform": "./FindGroups#toSelectArray", | ||
"transform": "./FindOrganizations#toSelectArray", | ||
"messages": { | ||
"in/query": "name:*", | ||
"in/outputType": "array" | ||
} | ||
} | ||
} | ||
}, | ||
"ticket|organization_id": { | ||
"ticket|group_id": { | ||
"type": "select", | ||
"index": 7, | ||
"label": "Organization ID", | ||
"tooltip": "The organization of the requester. You can only specify the ID of an organization associated with the requester.", | ||
"index": 5, | ||
"label": "Group ID", | ||
"tooltip": "The group this ticket is assigned to.", | ||
"source": { | ||
"url": "/component/appmixer/zendesktickets/organizations/FindOrganizations?outPort=out", | ||
"url": "/component/appmixer/zendesktickets/groups/FindGroups?outPort=out", | ||
"data": { | ||
"transform": "./FindOrganizations#toSelectArray", | ||
"transform": "./FindGroups#toSelectArray", | ||
"messages": { | ||
"in/query": "name:*", | ||
"in/outputType": "array" | ||
} | ||
} | ||
} | ||
}, | ||
"ticket|priority": { | ||
"ticket|requester_name": { | ||
"type": "text", | ||
"index": 6, | ||
"label": "Requester Name", | ||
"tooltip": "The name of the requester. Example: <code>Pablo</code>." | ||
}, | ||
"ticket|requester_email": { | ||
"type": "text", | ||
"index": 7, | ||
"label": "Requester Email", | ||
"tooltip": "The email address of the requester. Example: <code>[email protected]</code>." | ||
}, | ||
"ticket|comment|body_format": { | ||
"type": "select", | ||
"index": 8, | ||
"label": "Priority", | ||
"tooltip": "The urgency with which the ticket should be addressed.", | ||
"defaultValue": "normal", | ||
"label": "Comment Format", | ||
"tooltip": "The format of the comment.", | ||
"options": [ | ||
{ | ||
"content": "urgent", | ||
"value": "urgent" | ||
}, | ||
{ | ||
"content": "high", | ||
"value": "high" | ||
}, | ||
{ | ||
"content": "normal", | ||
"value": "normal" | ||
}, | ||
{ | ||
"content": "low", | ||
"value": "low" | ||
} | ||
{ "value": "text", "content": "Text or Markdown" }, | ||
{ "value": "html", "label": "HTML" } | ||
] | ||
}, | ||
"ticket|comment|body": { | ||
"type": "textarea", | ||
"index": 9, | ||
"label": "Comment" | ||
}, | ||
"ticket|comment|public": { | ||
"type": "toggle", | ||
"index": 10, | ||
"label": "Is Comment Public", | ||
"tooltip": "Set if the comment should be public." | ||
}, | ||
"ticket|tags": { | ||
"type": "textarea", | ||
"index": 11, | ||
"label": "Tags", | ||
"tooltip": "A comma separated list of tags applied to this ticket." | ||
}, | ||
"ticket|status": { | ||
"type": "select", | ||
"index": 9, | ||
"index": 12, | ||
"label": "Status", | ||
"tooltip": "The state of the ticket.", | ||
"defaultValue": "new", | ||
|
@@ -260,15 +223,9 @@ | |
} | ||
] | ||
}, | ||
"ticket|tags": { | ||
"type": "textarea", | ||
"index": 10, | ||
"label": "Tags", | ||
"tooltip": "A comma separated list of tags applied to this ticket." | ||
}, | ||
"ticket|type": { | ||
"type": "select", | ||
"index": 11, | ||
"index": 13, | ||
"label": "Type", | ||
"tooltip": "The type of this ticket.", | ||
"defaultValue": "incident", | ||
|
@@ -291,12 +248,55 @@ | |
} | ||
] | ||
}, | ||
"ticket|priority": { | ||
"type": "select", | ||
"index": 14, | ||
"label": "Priority", | ||
"tooltip": "The urgency with which the ticket should be addressed.", | ||
"defaultValue": "normal", | ||
"options": [ | ||
{ | ||
"content": "urgent", | ||
"value": "urgent" | ||
}, | ||
{ | ||
"content": "high", | ||
"value": "high" | ||
}, | ||
{ | ||
"content": "normal", | ||
"value": "normal" | ||
}, | ||
{ | ||
"content": "low", | ||
"value": "low" | ||
} | ||
] | ||
}, | ||
"ticket|email_ccs": { | ||
"type": "text", | ||
"index": 15, | ||
"label": "Email CCs", | ||
"tooltip": "A comma separated list of email addresses to send email notification about the ticket creation to. Example: <code>[email protected],[email protected]</code>." | ||
}, | ||
"ticket|due_at": { | ||
"type": "date-time", | ||
"index": 16, | ||
"label": "Task Due At", | ||
"tooltip": "If this is a ticket of type \"task\" it has a due date. Due date format uses <a href=\"http://en.wikipedia.org/wiki/ISO_8601\" rel=\"noopener noreferrer\" target=\"_blank\">ISO 8601</a> format. <br/>JSON array. Example: \"1933-02-07T05:09:11.0Z\"." | ||
}, | ||
"ticket|external_id": { | ||
"type": "text", | ||
"index": 17, | ||
"label": "External Id", | ||
"tooltip": "An id you can use to link Zendesk Support tickets to local records." | ||
}, | ||
"ticket|attachments": { | ||
"type": "expression", | ||
"group": "transformation", | ||
"label": "Attachments", | ||
"tooltip": "Attachments for the ticket.", | ||
"index": 7, | ||
"index": 18, | ||
"levels": [ "ADD" ], | ||
"fields": { | ||
"fileId": { | ||
|
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---|---|---|
@@ -1,8 +1,7 @@ | ||
{ | ||
"version": "3.0.0", | ||
"name": "appmixer.zendesktickets.tickets.DeleteTicket", | ||
"author": "Appmixer <[email protected]>", | ||
"description": "Delete Ticket.", | ||
"description": "Delete an existing ticket.", | ||
"private": false, | ||
"quota": {}, | ||
"inPorts": [ | ||
|
@@ -19,7 +18,7 @@ | |
"inputs": { | ||
"ticket_id": { | ||
"type": "number", | ||
"index": 0, | ||
"index": 1, | ||
"label": "Ticket ID", | ||
"tooltip": "The ID of the ticket to delete." | ||
} | ||
|
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