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Update Quickbooks-Desktop-Troubleshooting.md
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Made a minor change to some formatting
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jliexpensify committed Aug 23, 2024
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Expand Up @@ -46,11 +46,11 @@ Generally, these errors indicate that there is a credentials issue.

If these general troubleshooting steps don’t work, reach out to Concierge and have the following information ready to provide:

a. What version of QuickBooks Desktop do you have (Enterprise 2016, Pro 2014, etc.)?
b. Is your QuickBooks program installed on your computer or a remote network/drive?
c. Is your QuickBooks company file installed on your computer or a remote network/drive?
d. Is your Web Connector installed on your computer or a remote network/drive?
e. If any of the above are on a remote option, is there a company that runs that remote environment? If so, who (ie: RightNetworks, SwissNet, Cloud9, etc.)?
1. What version of QuickBooks Desktop do you have (Enterprise 2016, Pro 2014, etc.)?
2. Is your QuickBooks program installed on your computer or a remote network/drive?
3. Is your QuickBooks company file installed on your computer or a remote network/drive?
4. Is your Web Connector installed on your computer or a remote network/drive?
5. If any of the above are on a remote option, is there a company that runs that remote environment? If so, who (ie: RightNetworks, SwissNet, Cloud9, etc.)?

# Import issue or missing categories and/or tags

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