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## I am unable to sign in to the Accounts website. What do I do?
Only users with active ALCF accounts can sign in to the Account and Project Management website. If you have an active account, verify that you are using the correct ALCF username. Note that username is case-sensitive. If you forgot your username, contact [email protected]. For passcode token issues, please review the troubleshooting information on this page: [Passcode Tokens](https://docs.alcf.anl.gov/account-project-management/accounts-and-access/alcf-passcode-tokens/).

If your account is inactive, please submit a reactivation request here: [https://accounts.alcf.anl.gov/#/accountReactivate](https://accounts.alcf.anl.gov/#/accountReactivate).
If your account is inactive, please submit a reactivation request here: [https://my.alcf.anl.gov/accounts/#/accountReactivate](https://my.alcf.anl.gov/accounts/#/accountReactivate).

If you never had an ALCF account, please apply for one here: [https://accounts.alcf.anl.gov/#/accountRequest](https://accounts.alcf.anl.gov/#/accountRequest). Note that all ALCF accounts must be associated with a project with an active allocation.
If you never had an ALCF account, please apply for one here: [https://my.alcf.anl.gov/accounts/#/accountRequest](https://my.alcf.anl.gov/accounts/#/accountRequest). Note that all ALCF accounts must be associated with a project with an active allocation.

## How do I request a new project/allocation?
There are 3 allocation opportunities at ALCF. Please see How to Get an Allocation on how to get time on our systems.
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- How many additional hours you are requesting?

## How do I join a project?
To join a project, please go to [https://accounts.alcf.anl.gov](http://accounts.alcf.anl.gov/), then click "join a project". Once there, scroll down to the project you want to join and click on it. At the bottom of the next page, please click on the "Request Membership" button. Once we receive approval from the PI regarding your membership request, we will provide you with access to the necessary resources.
To join a project, please go to [https://my.alcf.anl.gov/](https://my.alcf.anl.gov/), then click "join a project". Once there, scroll down to the project you want to join and click on it. At the bottom of the next page, please click on the "Request Membership" button. Once we receive approval from the PI regarding your membership request, we will provide you with access to the necessary resources.

## How do I request a reservation?
Reservation requests must include information detailed here:
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## How do I apply for a new account?
**Note:** All ALCF accounts must be associated with an allocated project.

- Request a new account: [https://www.alcf.anl.gov/support-center/get-started/request-account](https://www.alcf.anl.gov/support-center/get-started/request-account)
- ALCF Accounts: [https://accounts.alcf.anl.gov/](https://accounts.alcf.anl.gov/)
- Request a new account: [https://my.alcf.anl.gov/accounts/#/accountRequest](https://my.alcf.anl.gov/accounts/#/accountRequest)
- ALCF Accounts: [https://my.alcf.anl.gov/](https://my.alcf.anl.gov/)

## What do I do when my ALCF account expires?
Please forward your account expiry email to your Sponsor. As soon as we receive an approval email from your Sponsor, we'll proceed with your account renewal process as needed.
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All computing carried out on the ALCF systems is associated with a user "account." This account is used to log onto the login servers and run jobs on the resources. If someone has a user account, then he or she has a login name that is recorded in the user database. This web page describes the process that users will need to understand to manage account details, including policies and procedures.

If you need an account, visit the Accounts and Project Management website: [Request an account](https://accounts.alcf.anl.gov/#!/accountRequest)
If you need an account, visit the Accounts and Project Management website: [Request an account](https://my.alcf.anl.gov/accounts/#/accountRequest)

If you want to learn how to get started, visit the Get Started Guide: [Get Started Guide](https://www.alcf.anl.gov/support-center/get-started)

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[Pullback Policy](../../policies/queue-scheduling/pullback-policy.md)

## Requesting Additional Allocation Hours
If you are a PI of a Director's Discretionary project that has an active allocation, you can request additional time or an extension using the [allocation request form](https://accounts.alcf.anl.gov/allocationRequests).
If you are a PI of a Director's Discretionary project that has an active allocation, you can request additional time or an extension using the [allocation request form](https://my.alcf.anl.gov/accounts/#/allocationRequests).

<figure markdown>
![Project Management](files/request-allocation.png){ width="700" }
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- **Allocation End Date**: The end date of your award.

## Account Setup
**If you do not have an ALCF account:** You will need to request one at [https://accounts.alcf.anl.gov/accountRequest](https://accounts.alcf.anl.gov/accountRequest). When prompted for project name, please select the project short name you were given in your award email from [[email protected]](mailto:[email protected]).
**If you do not have an ALCF account:** You will need to request one at [https://my.alcf.anl.gov/accounts/#/accountRequest](https://my.alcf.anl.gov/accounts/#/accountRequest). When prompted for project name, please select the project short name you were given in your award email from [[email protected]](mailto:[email protected]).

**If you have an active ALCF account:** Submit a request to join the newly awarded project at [https://accounts.alcf.anl.gov/#!/joinProject](https://accounts.alcf.anl.gov/#!/joinProject).
**If you have an active ALCF account:** Submit a request to join the newly awarded project at [https://my.alcf.anl.gov/](https://my.alcf.anl.gov/).

### Information for Foreign National Access
The U.S. Department of Energy has guidelines and requirements for foreign nationals who access its facilities and sites. This guidance is issued in DOE Order 142.3, which is part of Argonne's contract; therefore, all foreign nationals (non-U.S. Citizens) must obtain authorization prior to using ALCF resources.
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### Accounts and Access for your Project Members
All project members will need an ALCF user account to access project data and to run jobs on ALCF systems.

Members that **do not have an ALCF account** should request one at: [https://accounts.alcf.anl.gov/#/accountRequest](https://accounts.alcf.anl.gov/#/accountRequest). When prompted for project name, they should select your project short name.
Members that **do not have an ALCF account** should request one at: [https://my.alcf.anl.gov/accounts/#/accountRequest](https://my.alcf.anl.gov/accounts/#/accountRequest). When prompted for project name, they should select your project short name.

Members with **ALCF accounts that are no longer active** should submit a reactivation request here: [https://accounts.alcf.anl.gov/#/accountReactivate](https://accounts.alcf.anl.gov/#/accountReactivate). When prompted for project name, they should select your project short name.
Members with **ALCF accounts that are no longer active** should submit a reactivation request here: [https://my.alcf.anl.gov/accounts/#/accountReactivate](https://my.alcf.anl.gov/accounts/#/accountReactivate). When prompted for project name, they should select your project short name.

Members with **active ALCF accounts but have not been added to your project** should submit a request to join your project by going to this page: [https://accounts.alcf.anl.gov/#!/joinProject](https://accounts.alcf.anl.gov/#!/joinProject). They should search for your project and click the "Request Membership" button for that project.
Members with **active ALCF accounts but have not been added to your project** should submit a request to join your project by going to this page: [https://my.alcf.anl.gov/](https://my.alcf.anl.gov/). They should search for your project and click the "Request Membership" button for that project.

## Moving Your Data
We encourage you to use Globus to move your project data to your ALCF project directory before your allocation begins. For details, see [Using Globus](../../data-management/data-transfer/using-globus.md).
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# Managing Your Team Members

The PI or Proxy must approve each member of the team to gain access and to run project jobs on the ALCF's resources. If you have an active ALCF account, you can manage your project team by logging into the ALCF account and project management website and navigating to [https://accounts.alcf.anl.gov/#/manageProjects](https://accounts.alcf.anl.gov/#/manageProjects)
The PI or Proxy must approve each member of the team to gain access and to run project jobs on the ALCF's resources. If you have an active ALCF account, you can manage your project team by logging into the ALCF account and project management website and navigating to [https://my.alcf.anl.gov/](https://my.alcf.anl.gov/)

Project members will need to have an active ALCF user account to access project data and to run jobs on ALCF systems. See [Accounts and Access for your Project Members]{https://docs.alcf.anl.gov/account-project-management/project-management/starting-alcf-award/#accounts-and-access-for-your-project-members) for information on how team members can get an account, reactivate an account, or request to join your project.

## Accessing your project(s)
1. Log in at [https://accounts.alcf.anl.gov/#/manageProjects](https://accounts.alcf.anl.gov/#/manageProjects) using your credentials (ALCF username and Physical/Mobile token passcode one-time passcode).
1. Log in at [https://my.alcf.anl.gov/](https://my.alcf.anl.gov/) using your credentials (ALCF username and Physical/Mobile token passcode one-time passcode).
2. You will see a list of projects of which you are the Primary Investigator (PI).
4. Click on the desired project to view information and management options for the selected project.

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## How to Get Access
Researchers interested in using the AI Testbed’s `Cerebras CS-2`, `SambaNova DataScale SN30`, `Graphcore Bow Pod64` and `GroqRack` platforms can now submit project proposals via the [ALCF’s Director’s Discretionary program](https://www.alcf.anl.gov/science/directors-discretionary-allocation-program). Access to additional testbed resources, including `Habana` accelerators, will be announced at a later date.

Submit your proposal requests at: [Allocation Request Page](https://accounts.alcf.anl.gov/allocationRequests){:target="_blank"}
Submit your proposal requests at: [Allocation Request Page](https://my.alcf.anl.gov/accounts/#/allocationRequests){:target="_blank"}

## Getting Started
1. Request a Director's Discretionary project on SambaNova/Cerebras/Graphcore/Groq.

2. Apply for an ALCF account after the project request is approved. Choose the SambaNova/Cerebras/Graphcore/Groq project that your PI has created at ALCF. If you have an active ALCF account, request to [join the project](https://accounts.alcf.anl.gov/joinProject){:target="_blank"} after your project is approved.
2. Apply for an ALCF account after the project request is approved. Choose the SambaNova/Cerebras/Graphcore/Groq project that your PI has created at ALCF. If you have an active ALCF account, request to [join the project](https://my.alcf.anl.gov/){:target="_blank"} after your project is approved.

3. Transfer data to ALCF using Globus after your account has been created.

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## Allocations

If you do not already have an allocation, you will need to request one here:
[Discretionary Allocation Request (New & Renewal)](https://accounts.alcf.anl.gov/#/allocationRequests)
[Discretionary Allocation Request (New & Renewal)](https://my.alcf.anl.gov/accounts/#/allocationRequests)

## Accounts

If you do not have an ALCF account (but have an allocation), request one here: [ALCF Account and Project Management](https://accounts.alcf.anl.gov/#/home)
If you do not have an ALCF account (but have an allocation), request one here: [ALCF Account and Project Management](https://my.alcf.anl.gov/)

## Setup

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If you have never had access to Sunspot, here are the steps to gain access to Aurora:

1. Verify that your institution has signed a CNDA with Intel that covers you.
2. If you do not have an active ALCF account, request one using the [ALCF Account request webpage](https://accounts.alcf.anl.gov/#/accountRequest). When you come to the part about joining a project, request the `ProjectName_aesp_CNDA` project.
2. If you do not have an active ALCF account, request one using the [ALCF Account request webpage](https://my.alcf.anl.gov/accounts/#/accountRequest). When you come to the part about joining a project, request the `ProjectName_aesp_CNDA` project.
3. Acknowledge the Intel Terms of Use agreement (TOU) for the Aurora Software Development Kit (SDK) by submitting [this form](https://events.cels.anl.gov/event/147/surveys/7).

Getting a new ALCF account typically takes anywhere from a few days to a few weeks (processing new access for foreign nationals is what can take weeks). After you acknowledge the TOU, there is a manual step that typically takes a few days. You will receive an email notifying you when Aurora access is granted, including some getting started instructions.
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## <a name="Creating-a-Guest-Collection"></a>Creating a Guest Collection
A project PI needs to have an 'active' ALCF account in place to create and share guest collections with collaborators. Please note that ONLY a PI has the ability to create guest collections.

> PIs with an "Inactive/Deleted" ALCF account, should submit a reactivation request by filling out this form: [Re-activation Form](https://accounts.alcf.anl.gov/#/accountReactivate)
> PIs with an "Inactive/Deleted" ALCF account, should submit a reactivation request by filling out this form: [Re-activation Form](https://my.alcf.anl.gov/accounts/#/accountReactivate)
> PIs without an ALCF account should submit an ALCF account request by filling out this form: [Account Request Form](https://accounts.alcf.anl.gov/#/accountRequest)
> PIs without an ALCF account should submit an ALCF account request by filling out this form: [Account Request Form](https://my.alcf.anl.gov/accounts/#/accountRequest)
### Navigate to the Collections tab ###

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### PI FAQs:
**1. How can a PI request for a data-only, Eagle storage allocation?**

A project PI can request an allocation by filling out the Director’s Discretionary Allocation Request form: [Request an allocation](https://accounts.alcf.anl.gov/allocationRequests). The allocations committee reviews the proposals and provides its decision in 1-2 weeks. <!-- To request a storage allocation on Eagle for an existing project, please email [[email protected]](mailto:[email protected]) with your proposal.-->
A project PI can request an allocation by filling out the Director’s Discretionary Allocation Request form: [Request an allocation](https://my.alcf.anl.gov/accounts/#/allocationRequests). The allocations committee reviews the proposals and provides its decision in 1-2 weeks. <!-- To request a storage allocation on Eagle for an existing project, please email [[email protected]](mailto:[email protected]) with your proposal.-->

**2. Does a PI need to have an ALCF account to create a Globus guest collection?**

Yes. The PI needs to have an 'active' ALCF account in place to create and share guest collections with collaborators.

- PIs with an "Inactive/Deleted" ALCF account, should submit a reactivation request by filling out this form: [Re-activation Form](https://accounts.alcf.anl.gov/#/accountReactivate)
- PIs without an ALCF account should submit an ALCF account request by filling out this form: [Account Request Form](https://accounts.alcf.anl.gov/#/accountRequest)
- PIs with an "Inactive/Deleted" ALCF account, should submit a reactivation request by filling out this form: [Re-activation Form](https://my.alcf.anl.gov/accounts/#/accountReactivate)
- PIs without an ALCF account should submit an ALCF account request by filling out this form: [Account Request Form](https://my.alcf.anl.gov/accounts/#/accountRequest)

**3. What endpoint should the PI use?**

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## Transferring data to Eagle
### 1. Request a DD project on Eagle Filesystem
All Petrel project owners/PIs should request for a Director's Discretionary project on the Eagle filesystem by filling out the form at [https://accounts.alcf.anl.gov/allocationRequests](https://accounts.alcf.anl.gov/allocationRequests). Select "New Project" and then "Eagle" as the resource and fill out the rest of the form. In the "Project and Justification Summary" section, along with the requested details you should also state that you are migrating your data from Petrel.
All Petrel project owners/PIs should request for a Director's Discretionary project on the Eagle filesystem by filling out the form at [https://my.alcf.anl.gov/accounts/#/allocationRequests](https://my.alcf.anl.gov/accounts/#/allocationRequests). Select "New Project" and then "Eagle" as the resource and fill out the rest of the form. In the "Project and Justification Summary" section, along with the requested details you should also state that you are migrating your data from Petrel.

Once the submission is reviewed and approved by the allocations committee, your project will be created on the Eagle filesystem and you will be notified via email. The approval process may take 1-2 weeks. Once the project is approved, proceed to the next step.

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**NOTE:** A collaborator does not need an ALCF account to access data that is shared on Eagle (as a Globus Guest Collection). They can sign into Globus with their institutional identity to access the data. The first time they log in, they will need to accept terms and conditions.

#### To apply for an ALCF account:
- Visit [https://accounts.alcf.anl.gov](https://accounts.alcf.anl.gov) and click on "Request An Account".
- Visit [https://my.alcf.anl.gov/](https://my.alcf.anl.gov/) and click on "Request An Account".
- When prompted for project name, please select the project on Eagle that was created for your Petrel data as a result of Step 1: Request a DD project on Eagle (you have to wait for your project to be created before you can apply for an account)
- If you don't have one, please follow the directions under "Step 1: Request a DD project on Eagle" (above)
- For more details on the ALCF account request process, visit the webpage Request an account
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