do not rephrase utter_human_handoff_not_available

RasaHQ · Sep 12, 2024 · d94c1bc · d94c1bc
1 parent 3dd7217
commit d94c1bc
Showing 1 changed file with 4 additions and 0 deletions.
diff --git a/domain/flows/patterns.yml b/domain/flows/patterns.yml
@@ -31,3 +31,7 @@ responses:
     - text: Ok, I did not correct the previous input.
       metadata:
         rephrase: True
+  utter_human_handoff_not_available:
+    - text: I understand you want to be connected to a human agent, but that's something I cannot help you with at the moment. Is there something else I can help you with?
+      metadata:
+        rephrase: False