Merge pull request #15665 from MicrosoftDocs/crowe-freshness

Crowe freshness

Teams/set-up-calling-plans.md

@@ -4,7 +4,7 @@ author: CarolynRowe
 ms.author: crowe
 manager: pamgreen
 ms.reviewer: roykuntz, jastark
-ms.date: 10/02/2023
+ms.date: 09/24/2024
 ms.topic: article
 ms.assetid: 57893158-1acd-44ac-acaf-19f58264a9e0
 ms.tgt.pltfrm: cloud
@@ -28,23 +28,23 @@ ms.custom:
   - Calling Plans
   - LIL_Placement
   - seo-marvel-mar2020
-description: Learn to set up Calling Plans, including view plans available in your region, buy & assign licenses, get phone numbers, and add emergency addresses & locations.
+description: Learn how to set up Calling Plans, including how to buy & assign licenses, get phone numbers, and add emergency addresses & locations.
 ---
 # Set up Microsoft Calling Plans
 
 This article describes how to set up Microsoft Calling Plans with Teams Phone. This solution is the simplest option that connects Teams Phone to the Public Switched Telephone Network (PSTN) for external calling. With this option, **Microsoft acts as your PSTN carrier**.
 
-This article assumes that you already have Teams Phone licenses for your users, which is a requirement for purchasing Calling Plans. If you do not have a Teams Phone license, see [Set up Teams Phone](setting-up-your-phone-system.md).
+This article assumes that you already have Teams Phone licenses for your users, which is a requirement for purchasing Calling Plans. If you do not have a Teams Phone license, see [Set up Teams Phone](setting-up-your-phone-system.md) and [Microsoft Teams add-on licenses](./teams-add-on-licensing/microsoft-teams-add-on-licensing.md).
 
 For more information about all Microsoft Calling Plan options, see [Calling Plans for Teams](calling-plans-for-office-365.md).
 
 For more information about Teams Phone, see [What is Teams Phone](what-is-phone-system-in-office-365.md).
 
-## Step 1: Find out if Calling Plans are available in your country/region
+## Step 1: Find out if Calling Plans are available in your country
 
-Go to [Country and region availability for Audio Conferencing and Calling Plans](country-and-region-availability-for-audio-conferencing-and-calling-plans/country-and-region-availability-for-audio-conferencing-and-calling-plans.md) and select your country or region to get availability information about Calling Plans.
+Go to [Country and region availability for Audio Conferencing and Calling Plans](country-and-region-availability-for-audio-conferencing-and-calling-plans/country-and-region-availability-for-audio-conferencing-and-calling-plans.md) and select your country to get availability information about Calling Plans.
 
-If Calling Plans aren't available for your country or region, see [PSTN connectivity options](pstn-connectivity.md) for other available PSTN connectivity options.
+If Calling Plans aren't available in your country, see [PSTN connectivity options](pstn-connectivity.md) for other available PSTN connectivity options.
 
 ## Step 2: Buy and assign licenses
 
@@ -62,20 +62,20 @@ There are three ways to get new user numbers:
 
 - **Port your existing numbers.** You can port or transfer existing numbers from your current service provider or phone carrier to Microsoft 365. After you port your phone numbers to Teams, Microsoft will become your service provider and will bill you for those phone numbers. For more information, see [Transfer phone numbers to Teams](phone-number-calling-plans/transfer-phone-numbers-to-teams.md).
 
-- **Use a request form for new numbers.** Sometimes (depending on your country/region) you won't be able to get your new phone numbers using the Teams admin center, or you'll need specific phone numbers or area codes. If so, you'll need to download a form and send it back to us. For more information, see [Manage phone numbers for your organization](manage-phone-numbers-for-your-organization/manage-phone-numbers-for-your-organization.md).
+- **Use a request form for new numbers.** Sometimes (depending on your country) you won't be able to get your new phone numbers using the Teams admin center, or you'll need specific phone numbers or area codes. If so, you'll need to download a form and send it back to us. For more information, see [Manage phone numbers for your organization](manage-phone-numbers-for-your-organization/manage-phone-numbers-for-your-organization.md).
 
 
 ## Step 4: Add emergency addresses and locations for your organization
 <a name="bkmk_add_addresses"> </a>
 
-An emergency address must be associated with a phone number. When this association happens can vary among country and regions. For example, in the United States, you need to associate an emergency address when you assign the phone number to the user. In the United Kingdom, you need to associate an emergency address to the phone number when you're getting the phone numbers from Microsoft 365, or when transferring phone numbers from your current service provider.
+An emergency address must be associated with a phone number. When this association happens can vary among countries. For example, in the United States, you need to associate an emergency address when you assign the phone number to the user. In the United Kingdom, you need to associate an emergency address to the phone number when you're getting the phone numbers from Microsoft 365, or when transferring phone numbers from your current service provider.
 
 For information about emergency calling and managing emergency addresses, see [Manage emergency calling](what-are-emergency-locations-addresses-and-call-routing.md).
 
 ## Step 5: Assign an emergency address and a phone number to a user
 <a name="bkmk_add_addresses"> </a>
 
-You must assign a phone number and an emergency address to each of your users. The emergency address must be created before you can associate it with a phone number. For more information, see [Assign or change an emergency address](assign-change-emergency-location-user.md) and [Assign a phone number](assign-change-or-remove-a-phone-number-for-a-user.md).
+You must assign a phone number and an emergency address to each of your users. The emergency address must be created before you can associate it with a phone number. For more information, see [Manage emergency locations](assign-change-emergency-location-user.md) and [Manage phone numbers for users](assign-change-or-remove-a-phone-number-for-a-user.md).
 
 > [!TIP]
 > If you add more people to your business right before doing this step, it may take **several hours** for them to appear on the **Voice users** page.
@@ -101,14 +101,9 @@ The diagnostic performs a large range of verifications.
 
 ## Related articles
 
-[Transferring phone numbers common questions](./phone-number-calling-plans/port-order-overview.md)
-
-[Different kinds of phone numbers used for Calling Plans](different-kinds-of-phone-numbers-used-for-calling-plans.md)
-
-[Manage phone numbers for your organization](manage-phone-numbers-for-your-organization/manage-phone-numbers-for-your-organization.md)
-
-[Manage emergency calling](what-are-emergency-locations-addresses-and-call-routing.md)
-
-[Emergency calling terms and conditions](emergency-calling-terms-and-conditions.md)
-
-[Teams: Emergency Calling disclaimer label](https://download.microsoft.com/download/9/9/0/990e24c1-eb49-4b52-9306-dbd4c864ed91/emergency-calling-label-(en-us)-(v.1.0).zip)
+- [Transferring phone numbers common questions](./phone-number-calling-plans/port-order-overview.md)
+- [Different kinds of phone numbers used for Calling Plans](different-kinds-of-phone-numbers-used-for-calling-plans.md)
+- [Manage phone numbers for your organization](manage-phone-numbers-for-your-organization/manage-phone-numbers-for-your-organization.md)
+- [Manage emergency calling](what-are-emergency-locations-addresses-and-call-routing.md)
+- [Emergency calling terms and conditions](emergency-calling-terms-and-conditions.md)
+- [Teams: Emergency Calling disclaimer label](https://download.microsoft.com/download/9/9/0/990e24c1-eb49-4b52-9306-dbd4c864ed91/emergency-calling-label-(en-us)-(v.1.0).zip)