Skip to content

Known issues workarounds

Rick van Lieshout edited this page Feb 2, 2023 · 4 revisions

1. White last.fm login page

Tidal-hifi uses Electron's sandboxing features- for improved security. This does, however, cause last.fm to be unavailable during regular operation. The workaround is rather simple:

  1. Disable the sandbox when running Tidal (tidal-hifi --no-sandbox)
  2. Login and connect Last.fm
  3. Restart Tidal-hifi without the no-sandbox flag (tidal-hifi)

2. Tidal-hifi can't launch / browser incompatible

Tidal-hifi will sometimes refuse to play any song or give a warning about the browser being incompatible. Unfortunately this seems to be an issue with listen.tidal.com and as such is unfixable for us. To fix it try:

  1. Updating tidal-hifi
  2. Restarting tidal-hifi
  3. Resetting cache: rm -rf ~/.config/tidal-hifi/

Here are some useful issues about this:

3. You have been blocked [Not an app-specific problem]

Unfortunately Tidal (not this app) seems to block certain people for unknown reasons. The most likely explanation is that Tidal is detecting "suspicious behaviour". Fortunately, these blocks are shortlived and go away on their own. Please open a ticket with Tidal itself if the problem remains.

Original issue: #78