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Merge pull request #2669 from FlowFuse/zackwasli-patch-2-revert-billing
Revert billing process.md
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@@ -24,20 +24,23 @@ For all monthly recurring invoices Stripe will automatically generate an invoice | |
and charge customers based on their payment method filed with Stripe. | ||
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For annual subscriptions, which could also be self-managed, invoices are created | ||
in HubSpot. These invoices are created manually *after* the customer has agreed | ||
in Stripe. These invoices are created manually *after* the customer has agreed | ||
on the [quote](/handbook/customer/sales/engagements#generating-a-quote-and-order-form) and | ||
[terms](/handbook/customer/sales/legal/#subscription-agreement). | ||
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### Creating an invoice | ||
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To generate an invoice, the corresponding deal and quote must first be in place in HubSpot. This ensures the correct products and amounts are auto-populated. | ||
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1. Ensure the company details are updated, and include an address and country. | ||
1. On the Deal page, find the Invoices section on the right-hand side, then click Add and Convert Deal to Subscription. | ||
2. Change the dates, terms, products, discounts, PO number, contact, and company information if required (most will be correct, since it is pulling from the signed quote). | ||
3. Make sure both ACH and Credit Card options are checked for payment. | ||
4. Click the Finalize button on the top right. | ||
5. It will prompt to send the invoice automatically to the billing contact you designated, change date of send if needed. | ||
Email [email protected] with the following information (available as a template [here](https://app-eu1.hubspot.com/templates/26586079/edit/53524964?q=invoi&page=1): | ||
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* Start date: | ||
* Name: | ||
* Email: | ||
* Address: | ||
* Terms: | ||
* VAT Number: | ||
* Cloud or Self-Hosted: | ||
* Custom terms (if applicable): | ||
* Stripe Link (if applicable): | ||
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## Coupons | ||
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