return-refund-policy.md: update

3mdeb · May 10, 2024 · 28e64d2 · 28e64d2
1 parent 1b4669e
commit 28e64d2
Showing 1 changed file with 4 additions and 0 deletions.
diff --git a/content/return-refund-policy.md b/content/return-refund-policy.md
@@ -24,6 +24,10 @@ with the item.
 If the product is damaged in any way, or you have initiated the return after
 14 calendar days have passed, you will not be eligible for a refund.
 
+If the package is returned to us due to the customer's failure to comply with
+customs clearance obligations, including non-payment of customs duties, the
+customer will receive a refund less the cost of transporting the package. 
+
 ---
 
 ### Refunds