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Wasn’t able to reproduce by adding/removing items to My Library and group collections. There were a number of improvements to the Sync Engine and Database since this bug was reported. Issue could’ve gotten resolved.
Maybe ask the user to see if issue is resolved in 1.0.0.86+
https://forums.zotero.org/discussion/115259/android-syncing-count-showing-the-same-number-for-all-libraries
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