Subscribe to newletter - internal server error

[a1300]

I got the internal server error occurred error message after hitting Subscribe for the newsletter on https://ubports.com/

For privacy reasons I edited my email address out of the picture

[thebencourt]

Appears to be working fine now.

[a1300]

@thebencourt still not working for me

[thebencourt]

@a1300 please could you provide some more information to help debug this, which OS and browser are you using?
If you try an address such as [email protected] does it work? If so are there any special characters in your email address?

[a1300]

Email with [email protected] also doesn't work

System information:

cat /etc/os-release

NAME="Ubuntu"
VERSION="19.10 (Eoan Ermine)"
ID=ubuntu
ID_LIKE=debian
PRETTY_NAME="Ubuntu 19.10"
VERSION_ID="19.10"
HOME_URL="https://www.ubuntu.com/"
SUPPORT_URL="https://help.ubuntu.com/"
BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/"
PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy"
VERSION_CODENAME=eoan
UBUNTU_CODENAME=eoan

lsb_release -a

No LSB modules are available.
Distributor ID: Ubuntu
Description:    Ubuntu 19.10
Release:        19.10
Codename:       eoan

Browser:

Firefox 78.0.2 (64-bit)

[a1300]

@thebencourt with chrome on Windows it worked

Google Chrome

Version 86.0.4240.111 (Official Build) (64-bit)

Windows 10

Version	10.0.19041 Build 19041

[thebencourt]

Looks like the issue is specific to Firefox, managed to replicate using the latest version (82) on OSX.
The request looks the same as a successful one from Safari so think someone with access to the server will need to take a look to see why it's returning a 400 response.

[a1300]

@thebencourt thanks for verifying the bug

[prophanetes]

Hoping this ageing issue can be closed out.

@a1300 How's your experience now?

Works for me on Firefox 113.0.2 (64-bit), both on Ubuntu 20.04 and Manjaro