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OTRS Package - User Color

This is a package for the ticket system OTRS 5.0

Colors for agents in backend views. This package allows to set a color for agents in the preferences. The agent is highlighted with the given color at all important places: Queue view, search, history, etc...

The package overwrites the template Output/HTML/Templates/Standard/AgentTicketHistory.tt with a modified version.

The package is released under AGPL Version 3 (See COPYING for more infos).

Authors:

  • Marek Kralewski <mck(at)tuxwerk.de>
  • Sebastian Krause <skr(at)tuxwerk.de>

Download the opm:

http://opar.perl-services.de/dist/UserColor

Installation

Install the opm file in OTRS. Go to the agent preferences and set the colors.