[BUG] After installation chrome stops working.

[gupta-shrinath]

I installed this extension on my work laptop managed by admin. After installation, the WhatsApp web won't load, and chrome won't open even after restarting it. After the system restart chrome works (without the extension enabled). I don't know how I can debug the issue let me know of any fix.

[kana800]

@gupta-shrinath Can you try the steps suggested in this article maybe it will help you out.

[tusharnankani]

Hi @gupta-shrinath
Interesting.

Could you tell me what steps you exactly follow?
Also, could you help me with your browser?

My assumption is probably browser/access/privacy settings. Or some other extension trying to effect it?
I set up the browser extension from scratch for quite some people today, so I'm not sure.

After unpacking the extension and reloading WhatsApp Web should work.

You can also try giving it a shot in Incognito/InPrivate. You just have to give access to the extension.

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Thank you @kana800 :D

[gupta-shrinath]

Hi @tusharnankani

I followed the instruction mentioned in the README for installation.

Here's the browser version details

Google LLC
Copyright 2022 Google LLC. All rights reserved.
Google Chrome 92.0.4515.131 (Official Build) (64-bit) (cohort: Stable)
Revision 6b8d6c56ce21e38a72f7c4becb5abc1fa5134f29-refs/branch-heads/4515@{#1933}
OS Windows 10 OS Version 2009 (Build 19043.1826)
JavaScript V8 9.2.230.22
User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.131 Safari/537.36
Command Line "C:\Program Files\Google\Chrome\Application\chrome.exe" --flag-switches-begin --flag-switches-end

The extension works on incognito mode weird.I tried clearing cache but it didn't work on normal window.

I tried the suggestion by @kana800 but it didn't work for me.

After I load the extension I see the following in console.

[gupta-shrinath]

[tusharnankani]

Alright, thank you for the details!

The extension works on incognito mode

This essentially means the previous assumption could be right. It is a local issue.

My assumption is probably browser/access/privacy settings. Or some other extension trying to effect it?

So, try disabling a few extensions, look around a few browser settings, and let me know if the issue is resolved.