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"ERROR" Incorrect email address or password" #28

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iTracMan opened this issue Jun 25, 2017 · 14 comments
Open

"ERROR" Incorrect email address or password" #28

iTracMan opened this issue Jun 25, 2017 · 14 comments

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@iTracMan
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If I point safari on my Mac at http://89.242.7.83:8082 it will log in using my email and password without any issues. I have tried Traccar Manager on all of these 4 servers;
http://demo.traccar.org
http://demo2.traccar.org
http://demo3.traccar.org
http://demo4.traccar.org
But each time I get "ERROR" Incorrect email address or password"
I have deleted the app and re installed it between attempts.
Im guessing this is me doing something wrong but I can't work out what?

@wpearse
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wpearse commented Jun 25, 2017 via email

@tananaev
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@iTracMan, I would suggest to pick one server instead of trying everything? Have you registered an account on each of 5 servers? Have you tried to connect to the same server from mobile browser with same credentials?

@iTracMan
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I was just trying all 4 servers to see if that was the issue. I then reverted back to trying on the default server http://demo.traccar.org
I can access the web server via the browser on my iPhone (wifi and/or 4g) using the same email and password that I using on the mac.

@tananaev
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Traccar Manager is basically a wrapper around same website, so it should work as well. Are you sure you are using same URL, email and password?

@iTracMan
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The only thing different is that when going in via a browser it changes the URL to the Address mention on my first post ?

@tananaev
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Changes the address? It means there is something wrong with your browser or network. URL shouldn't change.

@iTracMan
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So is there any way to delete an account from the server and start over?

@tananaev
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I don't think it has anything to do with the account. Can you record a video of the changing URL?

@iTracMan
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iTracMan commented Jun 26, 2017 via email

@tananaev
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You have to be more specific. What "registry" are you talking about? I'm completely lost on what you are trying to do. Please provide full detailed step by step information on what you are doing, ideally with screenshots and/or video.

@iTracMan
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iTracMan commented Jun 26, 2017 via email

@tananaev
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Your domain is misconfigured. It redirects instead of point to the given IP address. That won't work with Traccar Manager.

@iTracMan
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iTracMan commented Jun 26, 2017 via email

@tananaev
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You have to properly configure your DNS, or use IP address directly.

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3 participants