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Issue while installing Thingsboard IoT Gateway on Raspberry Pi OS [HELP] #1402

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shreyasnmhatre opened this issue May 16, 2024 · 4 comments
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@shreyasnmhatre
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Describe the issue
I am currently attempting to install thingsboard IoT gateway on a Raspberry Pi by following the Debian installation instructions.

After issuing sudo apt install ./python3-thingsboard-gateway.deb -y I'm getting the following message:

image

Versions (please complete the following information):
-OS: [Raspbian GNU (Bullseye)]
-Thingsboard IoT Gateway version [3.1]
-Python version[3.9.2]

@cos-gl
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cos-gl commented Jun 12, 2024

I have the same problem here
@shreyasnmhatre do you managed to find a solution?

@tatuiot
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tatuiot commented Jun 15, 2024

Same issue here , managed to install via pip but I am facing these issues

  1. Cannot make it log locally - error Logging loading exception, logs.json is wrong: Unable to configure handler 'connectorHandler'
  2. Cannot send data over MQTT (added a MQTT connector) and configured mqtt.json file , local mosquitto is working accepting connections locally and remotly. there is no error but when sending data .... nothing is display in TB Device console.

I'll keep trying... but so far 2 days o learning and testing... no success. thanks

2 . Fixed changing from mqtt.json auth mode from basic to anonymous . start sending data,
logs still no managed to fix

@cos-gl
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cos-gl commented Jun 18, 2024

Thansk @tatuiot for your feedback!

Same issue here , managed to install via pip but I am facing these issues
Which version of python3-cryptography do you installed with pip?

For now I've gived up and installed TB-Gateway wth docker (but was not my preferred solution in this case).
If you have news I will be happy to hear about

@cos-gl
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cos-gl commented Jun 21, 2024

Hi @shreyasnmhatre the dependency problem seems to be fixed with the latest release of gateway: 3.5.1-1

@imbeacon imbeacon closed this as completed Jul 1, 2024
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