Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

[HELP] RuntimeError: Message publish failed: The client is not currently connected. #1368

Closed
DuXiaoChuang opened this issue Apr 12, 2024 · 1 comment
Assignees

Comments

@DuXiaoChuang
Copy link

Describe the issue
RuntimeError: Message publish failed: The client is not currently connected.

image

Versions (please complete the following information):

  • OS: [e.g. Ubuntu 20.04]
  • Thingsboard IoT Gateway version [e.g. 3.0.1]
  • Python version[e.g. 3.9]
@imbeacon
Copy link
Member

imbeacon commented Jun 6, 2024

Hi @DuXiaoChuang,

Thank you for your interest in ThingsBoard IoT Gateway.
The connection to ThingsBoard was lost. It may be caused by a lot of reasons, beginning from network issues and ending with issues with a code.
We can suggest to try to use the latest version of the gateway code and check your network. Please feel free to open a new issue if the error persists and provide logs of the gateway on Debug level, because we cannot figure out what happened and how to reproduce the issue to solve it without detailed logs.

@imbeacon imbeacon closed this as completed Jun 6, 2024
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Projects
None yet
Development

No branches or pull requests

3 participants