Keymapping issue

[CCE13]

Describe the bug
I am trying to remap my key binds on my kbd67MKIIRGBV3 and have problems with the BKSP,\LCTRL, LALT, AND LWIN keys. As shown in the picture, I tested the keys to ensure that it's not a hardware problem, and that the program could detect all my keys.

Those are my keybinds from the image that made the keyboard work properly. I had to use the \ keymap for the backspace for my keyboard to register the key as a backspace button. The same goes for the Lwin and the Lalt key. Whenever I press the Lctrl key, it triggers the LWIN key function.

I am currently using the latest version of VIA

VIA FIrmware protocol: 9
Desktop: Windows
Browser: Chrome and EXE

I have tried removing the device from the device manager, restarting my laptop and cleaning my keyboard, as well as switching out the switches.

[raulfunkie]

Have you tried reflashing your pcb with the official firmware and seeing if that helps? Seems like it’s a firmware issue more than a config issue.

Check out this guide from KBDfans