SNOW-1738854: TelemetryService sends messages but they do not appear in Snowflake's logs

[illegalnumbers]

Please answer these questions before submitting your issue.
In order to accurately debug the issue this information is required. Thanks!

1. What version of JDBC driver are you using?
   3.19.0

2. What operating system and processor architecture are you using?
   alpine x64

3. What version of Java are you using?
   17

4. What did you do?

Sending a message using the logging for the telemetry service results in a true response from the Future but no message in in my Snowflake account.

 telemetry.addLogToBatch(TelemetryUtil.buildJobData(msg));

My message format is as follows

{\"timestamp\":\"1729025764888\",\"message\":{\"source\":\"string_with_underscore\",\"type\":\"string_with_underscore\",\"data\":{\"app_name\":\"string_with_underscore\",\"task_id\":\"0\",\"start_time\":1729025764791},\"version\":\"string_with_underscore\"}}

       boolean telemetrySuccess = telemetry.sendBatchAsync().get();

5. What did you expect to see?

this gets a telemetrySuccess response of true but I dont see anything in my account

6. Can you set logging to DEBUG and collect the logs?

not immediately

[sfc-gh-wfateem]

@illegalnumbers The TelemetryService and TelemetryClient classes are intended for internal use only by the JDBC driver. I'm assuming you were checking the telemetry table/view mentioned here. That's only relevant if you were using the observability feature mentioned here. If you didn't define an event table, then the telemetry table referenced in the first link is going to be your default one.

[illegalnumbers]

tldr, the client that i am using is not on a udf so it will never report anything even though the response from the client is 'true'. the recommendation was not to do this and not to use these internal classes.

[illegalnumbers]

honestly, i would maybe push to have the client return false or throw an exception in this case because...nothing happens.

[illegalnumbers]

from the docs provided You can log messages (such as warning or error messages) from a stored procedure, UDF, or UDTF, including those you write [using Snowpark APIs](https://docs.snowflake.com/developer-guide/snowpark/index).