[Bug]: python312.dll not found

[Thomas84]

✈ Pre-Flight checks

• I don't have SentinelOne antivirus installed (see above for the solution)
• I have searched in the issues (open and closed) but couldn't find a similar issue
• I have searched in the pyRevit Forum for similar issues
• I already followed the installation troubleshooting guide thoroughly
• I am using the latest pyRevit Version

🐞 Describe the bug

Our IT has tried to install the latest pyRevit 5 admin WIP. We tested it on 2 Computer and got different Error messages. PyRevit didn't load.

⌨ Error/Debug Message

First PC:
IOError: [Errno 2] Ein Teil des Pfades "C:\Program Files\pyRevit-Master\CPY2123\python312.dll" konnte nicht gefunden werden.

Second PC:
TypeError: sequence item 10: expected string, NoneType found

♻️ To Reproduce

No response

⏲️ Expected behavior

🖥️ Hardware and Software Setup (please complete the following information)

first PC: Win11 (pyRevit was never installed)
second PC: WIn10 (pyRevit 4.8.16 was uninstalled before installation)

Additional context

No response

[jmcouffin]

please specify which WIP installer version was used.

[Thomas84]

I don't know how to identify the exact build, because all WIP files looking similar. Maybe the screenshot helps? It was build on 27.08.2024 23:19 ?

[jmcouffin]

It should be this one then
https://github.com/pyrevitlabs/pyRevit/actions/runs/10587136661

so it seems it is mostly an issue with the admin installer.

[jmcouffin]

can you try with the non admin one for the sake of the argument @Thomas84

[Thomas84]

I have tested the non admin installer of the same WIP version on the second PC (win10) and got this error (pyRevit didn't load):

I have no access atm to the other computer

[sanzoghenzo]

The "sequence item 10" error is because of the bug introduced with #2374 and that should be solved by #2384 .

The admin installer error should be investigated further

[Thomas84]

I download this one: https://github.com/pyrevitlabs/pyRevit/actions/runs/10612084392 and we will test the admin installer on my PC, to see if I get the same error message as the other computer. Or do I need to wait for a new build?

[jmcouffin]

I download this one: https://github.com/pyrevitlabs/pyRevit/actions/runs/10612084392 and we will test the admin installer on my PC, to see if I get the same error message as the other computer. Or do I need to wait for a new build?

wait and give us a minute (or a week ;p)

[Thomas84]

and a quick other question: If someone installs pyRevit5 admin, should the installer uninstall the old pyRevit files automatically or has it to be done manually before the installation of pyRevit5 ?

[jmcouffin]

and a quick other question: If someone installs pyRevit5 admin, should the installer uninstall the old pyRevit files automatically or has it to be done manually before the installation of pyRevit5 ?

It needs to be handled manually -windows - unsintall- beforehand