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Unable to upgrade MMU2S firmware to 3.13.* #4417

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tbatur opened this issue Sep 29, 2023 · 8 comments
Closed

Unable to upgrade MMU2S firmware to 3.13.* #4417

tbatur opened this issue Sep 29, 2023 · 8 comments
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@tbatur
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tbatur commented Sep 29, 2023

I have 2 MK3S+ (with MMU2S) printers. Before version 3.13.*, when I updated the printer firmware, the MMU2S firmware was also updated automatically.

But when I upgrade to this latest version (3.13.0, 3.13.1, 3.13.rc2) only the printer is updated, and when I activate the MMU in the settings it says that I have to update its firmware too.

I have tried this on both my printers with 5 different micro USB cables, I even bought 1 new data cable, and there is no problem with data transfer. I also tried it on both macOS and Windows but the result is always the same. It gives the following error. I have also contacted live support about this but they have not found a solution either.

As a result, I had to revert back to 3.12.2. I don't know if anyone else has this problem, but I couldn't upgrade.

Screenshot 2023-09-29 at 13 32 15
@tbatur tbatur added the bug label Sep 29, 2023
@henrikkoch
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henrikkoch commented Sep 29, 2023 via email

@tbatur
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tbatur commented Sep 29, 2023

You can just update the MMU2 with a cable directly in the MMU2 from PrusaSlicer with the MMU2 hex file Den fre. 29. sep. 2023 kl. 12.43 skrev tbatur @.>:

I have 2 MK3S+ (with MMU2S) printers. Before version 3.13.
, when I updated the printer firmware, the MMU2S firmware was also updated automatically. But when I upgrade to this latest version (3.13.0, 3.13.1, 3.13.rc2) only the printer is updated, and when I activate the MMU in the settings it says that I have to update its firmware too. I have tried this on both my printers with 5 different cables, I even bought 1 new data cable, and there is no problem with data exchange. I also tried it on both macOS and Windows but the result is always the same. It gives the following error. I have also contacted live support about this but they have not found a solution either. As a result, I had to revert back to 3.12.2. I don't know if anyone else has this problem, but I couldn't upgrade. [image: Screenshot 2023-09-29 at 13 32 15] https://user-images.githubusercontent.com/12153900/271546230-680973a6-9fa3-4d18-a5a0-5a36945d0a57.png — Reply to this email directly, view it on GitHub <#4417>, or unsubscribe https://github.com/notifications/unsubscribe-auth/AA5EA6HJFUKA7HUQRAV7JS3X42Q37ANCNFSM6AAAAAA5MI27X4 . You are receiving this because you are subscribed to this thread.Message ID: @.
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I guess you didn't read exactly what I wrote. That's exactly how I tried it.

Also, There is no separate hex file for the MMU2S.

@sarusani
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Looks like you try to update the MMU with the printer firmware. You need to download the separate hex file for the MMU. (The one I linked is compatible with Printer Firmware 3.13.2-RC1)

@henrikkoch
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henrikkoch commented Sep 29, 2023 via email

@gudnimg
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gudnimg commented Sep 29, 2023

@tbatur You are trying to flash the printer firmware on the MMU. This will never work! The MMU has it's own separate .hex file. It has always been like this.

Use this MMU firmware with 3.13.0:
image

For 3.13.1 and 3.13.2 you will need MMU FW 3.0.1

@tbatur
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tbatur commented Sep 29, 2023

Looks like you try to update the MMU with the printer firmware. You need to download the separate hex file for the MMU. (The one I linked is compatible with Printer Firmware 3.13.2-RC1)

It's done now. I didn't try it because the name of that file only says MMU3, thank you.

@tbatur
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tbatur commented Sep 29, 2023

@tbatur You are trying to flash the printer firmware on the MMU. This will never work! The MMU has it's own separate .hex file. It has always been like this.

Use this MMU firmware with 3.13.0: image

For 3.13.1 and 3.13.2 you will need MMU FW 3.0.1

Yes, it is done with that file, but they should fix the name of that file. Because of the name it looks like it's only for MMU3.

@gudnimg
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gudnimg commented Sep 30, 2023

Closing as resolved. MMU2S will be added to the filename in future releases (prusa3d/Prusa-Firmware-MMU#307).

@gudnimg gudnimg closed this as completed Sep 30, 2023
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