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Addressee(To and Cc) in filter (autoassign) not working in osticket #889

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gokulaprasanna opened this issue Jun 13, 2014 · 5 comments
Open

Addressee(To and Cc) in filter (autoassign) not working in osticket #889

gokulaprasanna opened this issue Jun 13, 2014 · 5 comments
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@gokulaprasanna
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If we filter the tickets by giving the email id in the To area by using Manage->Ticket Filters and i autoassign the tickets to some person.The tickets are received in the admin panel not assigned to anyone.Can anyone hep me to sort out this issue??.
@gokulaprasanna gokulaprasanna changed the title Addressee(To and Cc) filter (autoassign) not working in osticket Addressee(To and Cc) in filter (autoassign) not working in osticket Jun 13, 2014
@greezybacon
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What version of osTicket are you using?

@gokulaprasanna
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i am using os ticket 1.9.1 right now but this issue is in all the versions of os ticket tool.

@greezybacon
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You do realize this is the repo for osTicket 1.7, right?

@gokulaprasanna
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yeah..

@mckaygerhard
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mckaygerhard commented Nov 21, 2017 •
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same as osTicket/osTicket#3382 wow! another log time bug!

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@greezybacon @mckaygerhard @gokulaprasanna