App doesn't work on a fresh Installation #3026
Comments
Can you please check if this URL is reachable from your Nextcloud server e.g. using curl? In addition you could check https://-domain-removed-/apps/richdocumentscode/proxy.php?status |
This answer makes me thinking, that the backend part doesn't finish starting. Does it write a logfile anywhere? |
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You could check the PHP/Webserver error log, maybe you can even comment out the line in https://github.com/CollaboraOnline/richdocumentscode/blob/f38391684ef732fee7141697fbaad32b1c4f321e/proxy.php#L24 to get more verbose information about the launch of the richdocumentscode app. |
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Other than that maybe @timar can give a hint if there is a way to get the coolwsd log on richdocumentscode |
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php log doesn't give any useful information. |
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Got the same error.
With NextCloud 27 the Office app does not work at all anymore. |
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@Hoerli1337 Do you have the time and ressources to test it on NC 26 & PHP 8.1 or NC 27 & PHP 8.0. If thinks are working there it might be easier to find the Problem. I won't be to test that until end of week. |
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@KaeTuuN Unfortunately not so fast, because I have to install a new instance for this. |
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Any updates so far? I've been looking at blank screens for several months. |
Correct. CODE isn't starting in your environment fully for some reason. Check the logs in |
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i am getting this error after updating to version 27.0.1. the collabora container keeps repeating these errors: |
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@joshtrichards |
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I am having a similar problem since V27 and updating Nextcloud Office and CODE Server to latest versions [richdocuments] Error: GuzzleHttp\Exception\ClientException: Client error: 404 Not FoundFile not found.>
GET /index.php/settings/admin/overview |
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Same here, new install NC 27.02 - it's not possible to open/create/modify a document. |
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I have problems with latest version too. In my case the editing and creation works but are logged nonstop errors related to |
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Brand new install having issues here too... Can create documents. But it just hangs when going to edit them... WOPI is set to 0.0.0.0/0 https://***/apps/richdocumentscode/proxy.php?status returns:
Logs are unhelpful... Error richdocuments GuzzleHttp\Exception\ConnectException: cURL error 28: Operation timed out after 45000 milliseconds with 0 bytes received (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for 2023-10-28T12:47:16+00:00
https://***/apps/richdocumentscode/proxy.php?req=/hosting/discovery at .../guzzlehttp/guzzle/src/Handler/CurlFactory.php line 210
0. 3rdparty/guzzlehttp/guzzle/src/Handler/CurlFactory.php line 158
GuzzleHttp\Handler\CurlFactory::createRejection("*** sensitive parameters replaced ***")
1. 3rdparty/guzzlehttp/guzzle/src/Handler/CurlFactory.php line 110
GuzzleHttp\Handler\CurlFactory::finishError(
)
2. 3rdparty/guzzlehttp/guzzle/src/Handler/CurlHandler.php line 47
GuzzleHttp\Handler\CurlFactory::finish(
)
3. 3rdparty/guzzlehttp/guzzle/src/Middleware.php line 137
GuzzleHttp\Handler\CurlHandler->__invoke(
)
4. lib/private/Http/Client/DnsPinMiddleware.php line 114
GuzzleHttp\Middleware::GuzzleHttp\{closure}("*** sensitive parameters replaced ***")
5. 3rdparty/guzzlehttp/guzzle/src/PrepareBodyMiddleware.php line 35
OC\Http\Client\DnsPinMiddleware->OC\Http\Client\{closure}("*** sensitive parameters replaced ***")
6. 3rdparty/guzzlehttp/guzzle/src/Middleware.php line 31
GuzzleHttp\PrepareBodyMiddleware->__invoke(
)
7. 3rdparty/guzzlehttp/guzzle/src/RedirectMiddleware.php line 71
GuzzleHttp\Middleware::GuzzleHttp\{closure}("*** sensitive parameters replaced ***")
8. 3rdparty/guzzlehttp/guzzle/src/Middleware.php line 63
GuzzleHttp\RedirectMiddleware->__invoke(
)
9. 3rdparty/guzzlehttp/guzzle/src/HandlerStack.php line 75
GuzzleHttp\Middleware::GuzzleHttp\{closure}("*** sensitive parameters replaced ***")
10. 3rdparty/guzzlehttp/guzzle/src/Client.php line 331
GuzzleHttp\HandlerStack->__invoke(
)
11. 3rdparty/guzzlehttp/guzzle/src/Client.php line 168
GuzzleHttp\Client->transfer(
)
12. 3rdparty/guzzlehttp/guzzle/src/Client.php line 187
GuzzleHttp\Client->requestAsync("*** sensitive parameters replaced ***")
13. lib/private/Http/Client/Client.php line 230
GuzzleHttp\Client->request(
)
14. apps/richdocuments/lib/WOPI/DiscoveryManager.php line 89
OC\Http\Client\Client->get(
)
15. apps/richdocuments/lib/WOPI/DiscoveryManager.php line 61
OCA\Richdocuments\WOPI\DiscoveryManager->fetchFromRemote(
)
16. apps/richdocuments/lib/WOPI/Parser.php line 41
OCA\Richdocuments\WOPI\DiscoveryManager->get(
)
17. apps/richdocuments/lib/TokenManager.php line 316
OCA\Richdocuments\WOPI\Parser->getUrlSrc(
)
18. apps/richdocuments/lib/Controller/DocumentController.php line 387
OCA\Richdocuments\TokenManager->getUrlSrc(
)
19. lib/private/AppFramework/Http/Dispatcher.php line 230
OCA\Richdocuments\Controller\DocumentController->token(
)
20. lib/private/AppFramework/Http/Dispatcher.php line 137
OC\AppFramework\Http\Dispatcher->executeController(
)
21. lib/private/AppFramework/App.php line 183
OC\AppFramework\Http\Dispatcher->dispatch(
)
22. lib/private/Route/Router.php line 315
OC\AppFramework\App::main(
)
23. lib/base.php line 1068
OC\Route\Router->match(
)
24. index.php line 36
OC::handleRequest(
)
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joshtrichards
added
bug
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Hi if I curl this, it results The correct one is How can I change this endpoint?
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You should be able to switch to the use your own server setting and adjust the URL. |
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But to do that, I need to choose the first option ( from the screenshot), which I don't have? edit: for me the issue turned out to be wrong nextcloud config. I discovered this by mistake when nextcloud mailed me and URL was wrong there also. |
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I have the same problem. |
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I've got the same problem over here. |
Describe the bug
I can't edit any document.
New Documents are created, editing is not possible.
Installed NC 27 from scratch, installed apps with:
sudo -u www-data /-path-to-php- /-path-to-nc-/occ app:install richdocuments
sudo -u www-data /-path-to-php- /-path-to-nc-/occ app:install richdocumentscode
To Reproduce
Steps to reproduce the behavior:
Expected behavior
I can open and edit documents.
Screenshots
Client details:
Server details
Operating system: Ubuntu Server 22.04 LTS
Web server: Nginx
Database: MariaDB 10.11
PHP version: 8.1.4
Nextcloud version: 27.0.0.8
Version of the richdocuments app: 8.1.0
Version of Collabora Online: 23.5.5
Logs
Nextcloud log (data/nextcloud.log)
Browser log
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