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[Bug]: notifications not displayed #6901

Closed
5 of 8 tasks
stop5 opened this issue Jul 10, 2024 · 5 comments
Closed
5 of 8 tasks

[Bug]: notifications not displayed #6901

stop5 opened this issue Jul 10, 2024 · 5 comments

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@stop5
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stop5 commented Jul 10, 2024

⚠️ Before submitting, please verify the following: ⚠️

Bug description

Notifications are not displayed in the Nextcloud desktop app.

Steps to reproduce

  1. setup desktop
  2. Optional: open nextcloud in the browser to see the notification there
  3. on the server: occ notification:generate <user> test
  4. if you opened the browser, you see the notification there, but not in the desktop app

Expected behavior

the notification should appear via the desktop notifications or at least appear in the mainwindow of the desktop app

Which files are affected by this bug

no files affected

Operating system

Linux

Which version of the operating system you are running.

Arch Linux

Package

Distro package manager

Nextcloud Server version

27.1.11

Nextcloud Desktop Client version

3.13.2

Is this bug present after an update or on a fresh install?

Updated from a minor version (ex. 3.4.2 to 3.4.4)

Are you using the Nextcloud Server Encryption module?

Encryption is Disabled

Are you using an external user-backend?

  • Default internal user-backend
  • LDAP/ Active Directory
  • SSO - SAML
  • Other

Nextcloud Server logs

No response

Additional info

no issue on Serverside. The Notifications are received in the desktop, but it doesn't display them

@stop5
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stop5 commented Jul 10, 2024

grafik

@stop5
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stop5 commented Jul 10, 2024

debug.zip

@joshtrichards
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joshtrichards commented Aug 16, 2024

on the server: occ notification:generate test

The Desktop client uses pushes notifications. Try:

occ notification:test-push <user>

If still not working, let me know and I'll re-open.

@stop5
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stop5 commented Aug 17, 2024

@joshtrichards
When i use sudo -u www-data /srv/nextcloud/occ notification:test-push sebastian i get the following output:
No devices found for user
The Browser immidiatly plays the notification sound and i can see the notification. The desktop client does not even react after i stop the client and start it manually.

@stop5
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stop5 commented Aug 27, 2024

@joshtrichards just to note: it gave the message with and without the browser window(firefox, latest version in arch at the moment)

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