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[Bug]: The download speed of the webpage and the client is not matching and is very slow. #6804

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OctoberShiyue opened this issue Jun 10, 2024 · 4 comments
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@OctoberShiyue
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⚠️ Before submitting, please verify the following: ⚠️

Bug description

Downloading files from web pages within the local area network (LAN) is quite fast, almost as fast as at low speeds, but the download speed in the client's virtual folder is only 10-30 MB/s.

I've changed many computers, and it's always like this.

Steps to reproduce

...

Expected behavior

....

Which files are affected by this bug

大文件都是这样1g以上的

Operating system

Windows

Which version of the operating system you are running.

Windows 11

Package

Appimage

Nextcloud Server version

28.0.6

Nextcloud Desktop Client version

3.13.0

Is this bug present after an update or on a fresh install?

Updated from a minor version (ex. 3.4.2 to 3.4.4)

Are you using the Nextcloud Server Encryption module?

Encryption is Enabled

Are you using an external user-backend?

  • Default internal user-backend
  • LDAP/ Active Directory
  • SSO - SAML
  • Other

Nextcloud Server logs

No response

Additional info

No response

@smokingwheels
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smokingwheels commented Jun 14, 2024

@OctoberShiyue Are you watching the progress bar on the client while syncing with the server?

I have the same thing happening on win 7 Client 3.13.0.
I have found when you watch the sync progress the network thuput drops to 8.74 % of 100 mbits.
Maybe workaround by rebooting client.

@PhilippSchlesinger
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@OctoberShiyue
It is maybe worth taking a look at #4918 and especially #4918 (comment).

The PR #6691 containing a fix went into 3.12.4 but as far as I can see did not make it into 3.13.0.

@joshtrichards
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@PhilippSchlesinger It did by way of #6698

@OctoberShiyue:

Downloading files from web pages within the local area network (LAN) is quite fast, almost as fast as at low speeds, but the download speed in the client's virtual folder is only 10-30 MB/s.

By web pages, do you mean the Nextcloud Server Web UI? How fast is the Web UI specifically? Also, are you using a reverse proxy or is there any possibility you have multiple URLs or IP addresses in use to access your Nextcloud instance?

@OctoberShiyue
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OctoberShiyue commented Aug 31, 2024 via email

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