App crashes when synchronizing data to SD-Card

[hansaushamburg]

⚠️ Before posting ⚠️

• This is a bug, not a question or an enhancement.
• I've searched for similar issues and didn't find a duplicate.
• I've written a clear and descriptive title for this issue, not just "Bug" or "Crash".
• I agree to follow Nextcloud's Code of Conduct.

Steps to reproduce

I selected the SD card for storage
When I synchronize data the app crashes

Expected behaviour

no crash

Actual behaviour

See above

Android version

13

Device brand and model

Samsung Galaxy A54

Stock or custom OS?

Stock

Nextcloud android app version

3.26.0

Nextcloud server version

27.1.2

Using a reverse proxy?

No

Android logs

Cause of error

Exception in thread "main" java.lang.RuntimeException: Error while computing available space
    at com.owncloud.android.utils.FileStorageUtils.checkIfEnoughSpace(FileStorageUtils.java:674)
    at com.owncloud.android.ui.fragment.OCFileListFragment.syncAndCheckFiles(OCFileListFragment.java:1938)
    at com.owncloud.android.ui.fragment.OCFileListFragment.onFileActionChosen(OCFileListFragment.java:1219)
    at com.owncloud.android.ui.fragment.OCFileListFragment.lambda$openActionsMenu$5(OCFileListFragment.java:618)
    at com.owncloud.android.ui.fragment.OCFileListFragment.$r8$lambda$slgIzxJfj-ZDThyXo8s23Nlrz3E(Unknown Source:0)
    at com.owncloud.android.ui.fragment.OCFileListFragment$$ExternalSyntheticLambda4.onResult(Unknown Source:4)
    at com.nextcloud.ui.fileactions.FileActionsBottomSheet.setResultListener$lambda$4(FileActionsBottomSheet.kt:189)
    at com.nextcloud.ui.fileactions.FileActionsBottomSheet.$r8$lambda$gBLh4lQVgKyYSPFY4JEvqe8OJuE(Unknown Source:0)
    at com.nextcloud.ui.fileactions.FileActionsBottomSheet$$ExternalSyntheticLambda1.onFragmentResult(Unknown Source:2)
    at androidx.fragment.app.FragmentManager$LifecycleAwareResultListener.onFragmentResult(FragmentManager.java:267)
    at androidx.fragment.app.FragmentManager.setFragmentResult(FragmentManager.java:945)
    at androidx.fragment.app.FragmentKt.setFragmentResult(Fragment.kt:33)
    at com.nextcloud.ui.fileactions.FileActionsBottomSheet.dispatchActionClick(FileActionsBottomSheet.kt:309)
    at com.nextcloud.ui.fileactions.FileActionsBottomSheet.access$dispatchActionClick(FileActionsBottomSheet.kt:65)
    at com.nextcloud.ui.fileactions.FileActionsBottomSheet$onCreateView$2.invoke(FileActionsBottomSheet.kt:103)
    at com.nextcloud.ui.fileactions.FileActionsBottomSheet$onCreateView$2.invoke(FileActionsBottomSheet.kt:102)
    at com.nextcloud.ui.fileactions.FileActionsBottomSheet$sam$androidx_lifecycle_Observer$0.onChanged(Unknown Source:2)
    at androidx.lifecycle.LiveData.considerNotify(LiveData.java:133)
    at androidx.lifecycle.LiveData.dispatchingValue(LiveData.java:151)
    at androidx.lifecycle.LiveData.setValue(LiveData.java:309)
    at androidx.lifecycle.MutableLiveData.setValue(MutableLiveData.java:50)
    at com.nextcloud.ui.fileactions.FileActionsViewModel.onClick(FileActionsViewModel.kt:162)
    at com.nextcloud.ui.fileactions.FileActionsBottomSheet.inflateActionView$lambda$9$lambda$8(FileActionsBottomSheet.kt:292)
    at com.nextcloud.ui.fileactions.FileActionsBottomSheet.$r8$lambda$akwMQPy8SSZm7IZL9pPs1JnKp0Q(Unknown Source:0)
    at com.nextcloud.ui.fileactions.FileActionsBottomSheet$$ExternalSyntheticLambda0.onClick(Unknown Source:4)
    at android.view.View.performClick(View.java:7892)
    at android.view.View.performClickInternal(View.java:7869)
    at android.view.View.-$$Nest$mperformClickInternal(Unknown Source:0)
    at android.view.View$PerformClick.run(View.java:30891)
    at android.os.Handler.handleCallback(Handler.java:942)
    at android.os.Handler.dispatchMessage(Handler.java:99)
    at android.os.Looper.loopOnce(Looper.java:226)
    at android.os.Looper.loop(Looper.java:313)
    at android.app.ActivityThread.main(ActivityThread.java:8762)
    at java.lang.reflect.Method.invoke(Native Method)
    at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:604)
    at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1067)

App information

• ID: com.nextcloud.client
• Version: 30260090
• Build flavor: gplay

Device information

• Brand: samsung
• Device: a54x
• Model: SM-A546B
• Id: TP1A.220624.014
• Product: a54xnaeea

Firmware

• SDK: 33
• Release: 13
• Incremental: A546BXXS5AWI3

Server error logs

No response

Additional information

No response

[joshtrichards]

This likely is happening because the filesystem access is being denied or something is wrong with the SD card.

• How did you format the SD card? (https://support.google.com/android/answer/12153449?hl=en)
• Can you use it with other apps?
• Check permissions: Look for the Special app access section in your Android settings and make sure the Nextcloud client is there and set to Allowed

[hansaushamburg]

Thank you for the feedback.

• formatting of the SD card was done according to the description in your link
• SD card works with the apps
• all permissions were given

Everything seems to work right now ...
... I can't say why, maybe checking everything once again did the job.

Thank you again :-)