GMail Error - 'NoneType' object has no attribute 'group

[paulmorabito]

Hi,

I'm running the latest version of Mail & Packages in latest HassOS and have begun to receive the following error:

Error fetching Mail and Packages (imap.gmail.com) data: 'NoneType' object has no attribute 'group'

All of the sensors are now unavailable as a result of this. I can definitely access gmail and also re-configured the plugin and got the same error. Any idea what this could be?

Thanks in advance,

[firstof9]

Try adjusting the IMAP timeout setting to a higher number.

[firstof9]

Please enable debugging for more details.

[paulmorabito]

I've added the text to configuration.yml, restarted and also called the logger.set_level to set to debug and it doesn't add any more details than what is above.

I also tried restarting several times and removing and then reinstalling with a different app password (as its Gmail and I thought maybe the app password was the issue) but it's showing all sensors as unavailable.

I've got my update interval set as 5 minutes and it's been 35 minutes since I last restarted. The camera errors are repeating continuously but the imap error has only occured once at startup so far. I'm not sure if this is because it's not being called or it is now working but if latter, wouldn't the sensors be anything but unavailable?

[firstof9]

You're not look at the log file then, check the file: home-assistant.log

[paulmorabito]

You’re correct. Didn’t realise I needed to load the full log. There’s a lot of these:

2021-06-15 20:52:00 DEBUG (SyncWorker_10) [custom_components.mail_and_packages.helpers] Found 0 Amazon exceptions
2021-06-15 20:52:00 DEBUG (SyncWorker_10) [custom_components.mail_and_packages.helpers] Searching for tracking numbers in 0 messages...
2021-06-15 20:52:00 DEBUG (SyncWorker_10) [custom_components.mail_and_packages.helpers] No tracking numbers found
2021-06-15 20:52:00 DEBUG (SyncWorker_10) [custom_components.mail_and_packages.helpers] Amazon email search address: ['[email protected]']
2021-06-15 20:52:00 DEBUG (SyncWorker_10) [custom_components.mail_and_packages.helpers] DEBUG imap_search: (FROM "[email protected]" SUBJECT "Delivery update:" SINCE "15-Jun-2021")

So email scanning is working and then this:

2021-06-15 20:52:28 ERROR (MainThread) [homeassistant.helpers.entity] Update for camera.mail_usps_camera fails
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 350, in async_update_ha_state
await self.async_device_update()
File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 558, in async_device_update
raise exc
File "/config/custom_components/mail_and_packages/camera.py", line 174, in async_update
self.update_file_path()
File "/config/custom_components/mail_and_packages/camera.py", line 123, in update_file_path
image = self._coordinator.data[ATTR_IMAGE_NAME]
TypeError: 'NoneType' object is not subscriptable
2021-06-15 20:52:28 ERROR (MainThread) [homeassistant.helpers.entity] Update for camera.mail_amazon_delivery_camera fails
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 350, in async_update_ha_state
await self.async_device_update()
File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 558, in async_device_update
raise exc
File "/config/custom_components/mail_and_packages/camera.py", line 174, in async_update
self.update_file_path()
File "/config/custom_components/mail_and_packages/camera.py", line 133, in update_file_path
image = self._coordinator.data[ATTR_AMAZON_IMAGE]
TypeError: 'NoneType' object is not subscriptable
2021-06-15 20:52:58 DEBUG (MainThread) [custom_components.mail_and_packages.camera] Camera Update: usps_camera
2021-06-15 20:52:58 DEBUG (MainThread) [custom_components.mail_and_packages.camera] Camera Update: amazon_camera
2021-06-15 20:52:58 ERROR (MainThread) [homeassistant.helpers.entity] Update for camera.mail_usps_camera fails
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 350, in async_update_ha_state
await self.async_device_update()
File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 558, in async_device_update
raise exc
File "/config/custom_components/mail_and_packages/camera.py", line 174, in async_update
self.update_file_path()
File "/config/custom_components/mail_and_packages/camera.py", line 123, in update_file_path
image = self._coordinator.data[ATTR_IMAGE_NAME]
TypeError: 'NoneType' object is not subscriptable
2021-06-15 20:52:58 ERROR (MainThread) [homeassistant.helpers.entity] Update for camera.mail_amazon_delivery_camera fails

And on it goes.

[firstof9]

You are running version 0.3.2 ?

Also need the full bit from start to end for the first bit of log.

[paulmorabito]

Yes

…

On Tue, 15 Jun 2021, 9:20 pm Chris, ***@***.***> wrote: You are running version 0.3.2 ? — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub <#460 (reply in thread)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/ADSGX32AYMJ4BJK33MM2VWDTS6YX7ANCNFSM46XSHZ2Q> .

[firstof9]

Well the 'Nonetype' error would be due to the UpdateCoordinator containing no data. This usually only happens if the imap server connection times out while we're searching for messages.

Also as a note, if you're in the UK you can disable the USPS sensors, they are US specific.

[paulmorabito]

OK, got it, thanks. Under what conditions do the sensors generally become unavailable?

[firstof9]

If at any point the updating of the sensors fail, they will go unavailable.

[sweichbr]

I believe I a may be experiencing the same issue - I recently stopped getting updates here is what is shown in the Log traceback:

Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 401, in async_update_ha_state
await self.async_device_update()
File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 609, in async_device_update
raise exc
File "/config/custom_components/mail_and_packages/camera.py", line 174, in async_update
self.update_file_path()
File "/config/custom_components/mail_and_packages/camera.py", line 133, in update_file_path
image = self._coordinator.data[ATTR_AMAZON_IMAGE]
TypeError: 'NoneType' object is not subscriptable

Interestingly, even though all entities show unavailable, I do see the images stored in the custom_components/mail_and_packages/images. so it seems that the component is reading the email, not sure what is happening after that.

[firstof9]

Hard to say without debug info.