MercadoPagoError: internal_error

[buuhvprojects]

Generic Server Error when Creating Payment using MercadoPago SDK using DEV TOKEN

Description:

I am encountering a generic server error while attempting to create a payment using the MercadoPago SDK in my TypeScript project. The version of the SDK I am using is "mercadopago": "^1.5.16".

Request Payload:

{
  "additional_info": {
    "payer": {
      "phone": {
        "area_code": "61",
        "number": "12345678"
      }
    }
  },
  "description": "Sample description",
  "external_reference": "12345678909",
  "payer": {
    "identification": {
      "number": "12345678909",
      "type": "CPF"
    },
    "email": "[email protected]",
    "first_name": "John",
    "last_name": "Doe"
  },
  "payment_method_id": "pix",
  "transaction_amount": 100,
  "notification_url": "https://webhook.com/v1/mercadopago/notifications",
  "installments": 1
}

Response Error

MercadoPagoError: internal_error
    at Request._callback (...\node_modules\mercadopago\lib\request-manager.js:344:19)
    at Request.self.callback (...\node_modules\request\request.js:185:22)
    at Request.emit (node:events:513:28)
    at Request.<anonymous> (...\node_modules\request\request.js:1154:10)
    at Request.emit (node:events:513:28)
    at IncomingMessage.<anonymous> (...\node_modules\request\request.js:1076:12)
    at Object.onceWrapper (node:events:627:28)
    at IncomingMessage.emit (node:events:525:35)
    at endReadableNT (node:internal/streams/readable:1359:12)
    at processTicksAndRejections (node:internal/process/task_queues:82:21)

[lucmantovani]

Hello @buuhvprojects!

We are sorry for the inconvenience
Apparently it was a temporal problem that is already solved

Are you still facing the same problem?

[AlexBartell]

Im now getting this error as well..
mercadopagoError [MercadoPagoError]: internal_error
at Request._callback (.../node_modules/mercadopago/lib/request-manager.js:344:19)
at self.callback (...node_modules/request/request.js:185:22)
at Request.emit (node:events:513:28)
at Request. (.../node_modules/request/request.js:1154:10)
at Request.emit (node:events:513:28)
at IncomingMessage. (.../node_modules/request/request.js:1076:12)
at Object.onceWrapper (node:events:627:28)
at IncomingMessage.emit (node:events:525:35)
at endReadableNT (node:internal/streams/readable:1359:12)
at process.processTicksAndRejections (node:internal/process/task_queues:82:21) {
cause: [],
status: 500,
idempotency: '069deffa-38c8-4554-bd43-cf47eccb8fd9'
}

[lucmantovani]

Hello @AlexBartell!

The error is continuous or it happens sometimes and sometimes not?
What happens if you try to go directly to the API?
Have you tried with previous versions of the SDK?

[buuhvprojects]

Thank you @lucmantovani. The problem was solved. The app has been tested and is working.

[rafaneri]

Hello @lucmantovani, I am facing the internal_error, but from the API, using the SDK "mercadopago": "^2.0.3".

It's my payload:

{
    "external_reference": "653e90ddfe16c98598e937ff",
    "transaction_amount": 500,
    "description": "DESCRIPTION",
    "payment_method_id": "pix",
    "statement_descriptor": "STATEMENT",
    "installments": 1,
    "date_of_expiration": "2023-10-29T18:05:52.815Z",
    "additional_info": {
        "items": [
            {
                "id": "653498b6867bd029701f6dd8",
                "quantity": 1,
                "unit_price": 500,
                "title": "PRODUCT"
            }
        ]
    },
    "payer": {
        "first_name": "Teste",
        "last_name": "Test",
        "email": "[email protected]",
        "identification": {
            "type": "CPF",
            "number": "11111111111"
        }
    }
}

and it is the API result:

{
    "message": "internal_error",
    "error": null,
    "status": 500,
    "cause": []
}

Can you help me?

[tgmarinho]

I'm facing the same issue here @rafaneri

[DianNovais]

mesmo problema somente {
"message": "internal_error",
"error": null,
"status": 500,
"cause": []
}

[bernoulli2005]

same problem :d maybe api is down more than average(?