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Machine Cloud Error Trends

This app implements a simple workflow for monitoring Service Cloud for CASE_COUNT_THRESHOLD occurrences of CASE_TYPE within CASE_TIME_THRESHOLD and posts to CHATTER_GROUP_ID via the Force.com REST API when conditions are met.

ENV Vars

  • CASE_COUNT_THRESHOLD
  • CASE_TIME_THRESHOLD
  • CHATTER_GROUP_ID
  • SALESFORCE_USERNAME
  • SALESFORCE_PASSWORD

If more than CASE_COUNT_THRESHOLD Cases of type CASE_TYPE are opened in CASE_TIME_THRESHOLD seconds, a post will be created on the CHATTER_GROUP_ID Chatter Group.