Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

feat: FAQ - Add Help Center #571

Merged
merged 3 commits into from
Jul 11, 2023
Merged

feat: FAQ - Add Help Center #571

Changes from all commits
Commits
Show all changes
3 commits
Select commit Hold shift + click to select a range
111162e
feat: FAQ - Add Help Center
fhildeb Jul 7, 2023
5f89668
apply suggestions & keep old help URL
fhildeb Jul 11, 2023
9560a07
Merge branch 'main' into faq-overhaul-help-center
Hugoo Jul 11, 2023
File filter

Filter by extension

Filter by extension
Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
34 changes: 30 additions & 4 deletions docs/faq/help.md
View file
Open in desktop
Original file line number Diff line number Diff line change
@@ -1,11 +1,37 @@
---
title: Help
description: Help on Frequently Asked Questions
sidebar_label: 'Help Center'
sidebar_position: 5
---

# Help
# Help Center

## How to stay up to date about LUKSO?

You can follow LUKSO on [Twitter](https://twitter.com/lukso_io), read the latest article on [Medium](https://medium.com/lukso) articles, and follow the announcements on the LUKSO [Discord](https://discord.gg/lukso) server.

## Where can I read the LUKSO Whitepaper?

Here is the link to read and download the [Official LUKSO Whitepaper](https://uploads-ssl.webflow.com/629f44560745074760731ba4/62b200bfe0af12186845519a_LUKSO_Whitepaper_V1-1.pdf).

## My question is not here. Where can I ask it?

If you can't find an answer to your question, you can head to our [Discord](https://discord.gg/lukso) server. We have development-related channels where you can ask technical questions. We will add the most asked question to this list.
If you can't find an answer to your question, you can head to our [Discord](https://discord.gg/lukso) server. We have various open channels where you can ask technical questions:

- `validators`: Node and Network related questions
- `dev-chat`: Questions about tools, backend, and dApps
- `standards`: Questsions about LSPs and their integration
- `documentation`: Improvement proposals for our technical guides

In addition, the most frequently asked questions will be added to this list.

## Where can I report regular issues for repositories and tools?

You can open an issue on any open code repository of the [LUKSO Network's GitHub](https://github.com/lukso-network) page. We are also preparing workflows to handle global issues and improvement proposals. In case you want to give feedback to private source code, like our Universal Profile Extension, please create an issue on our global [GitHub Issue Tracker](https://github.com/lukso-network/issue-tracker).

## Where can security issues be reported to?

Suppose it's a vulnerability or something that should not be shared with the public, please reach out to official team members within our developer channel on [Discord](https://discord.gg/lukso). You can send a friend request in order to exchange more detailed information. We are also preparing a workflow to handle investigations and bug bounties in a unified format.

## Does LUKSO have grants or bug bounties?

We're happy to compensate if there are severe findings and vulnerabilities discovered. The compensation will depend on the scope of the error or bug. We do not share precise bounty amounts beforehand because of the wide range of possible discoveries.