diff --git a/ci/vale/dictionary.txt b/ci/vale/dictionary.txt index 1c345a189f0..50f98607540 100644 --- a/ci/vale/dictionary.txt +++ b/ci/vale/dictionary.txt @@ -119,6 +119,7 @@ caddy caddyfile cakey calc +campione captcha carootcert celeryd @@ -658,6 +659,7 @@ lambdabunker laravel largebiomes launchd +livigno lbmethod lda ldap @@ -715,6 +717,7 @@ lsyncd lua lubuntu lucene +lugano luminus lxml lzma @@ -736,6 +739,7 @@ mandriva manyof mapreduce mariadb +marino maskname masterdb masterless @@ -754,6 +758,7 @@ md5 md5sum mdev mediawiki +melilla memcached memcrashed menuentry diff --git a/docs/platform/billing-and-support/billing-and-payments-classic-manager/index.md b/docs/platform/billing-and-support/billing-and-payments-classic-manager/index.md index f890f3cf4b1..3ea64b28e3e 100644 --- a/docs/platform/billing-and-support/billing-and-payments-classic-manager/index.md +++ b/docs/platform/billing-and-support/billing-and-payments-classic-manager/index.md @@ -24,7 +24,7 @@ All services are billed automatically at the end of the month. If you used a ser ### Standard Plans -| Service | Hourly Rate | Monthly | Backups Hourly Rate | Backups Monthly +| Service | Hourly Rate | Monthly Cap | Backups Hourly Rate | Backups Monthly |:-------------|:------------|:--------|:--------------------|:--------------- | Linode 1GB | $0.0075/hr | $5/mo | $0.003/hr | $2/mo | Linode 2GB | $0.015/hr | $10/mo | $0.004/hr | $2.50/mo @@ -41,7 +41,7 @@ Full specs of each plan can be found on our [pricing page](https://www.linode.co ### High Memory Plans -| Service | Hourly Rate | Monthly | Backups Hourly Rate | Backups Monthly +| Service | Hourly Rate | Monthly Cap | Backups Hourly Rate | Backups Monthly |:-------------|:------------|:--------|:--------------------|:--------------- | Linode 24GB | $0.09/hr | $60/mo | $0.0075/hr | $5/mo | Linode 48GB | $0.18/hr | $120/mo | $0.015/hr | $10/mo @@ -88,6 +88,10 @@ You may receive a mid-month bill from Linode if you reach a certain threshold of What does a mid-month bill mean? Your existing active services will stay active. However, you must pay the mid-month bill before you can activate additional Linode services. Once your payment is processed, you may continue adding new services. +## Tax Information + +Review our [Tax Information](/docs/platform/billing-and-support/tax-information-classic-manager/) guide for information about which taxes Linode may charge. + ## If My Linode is Powered Off, Will I Be Billed? **If your Linode is powered off you will still be billed for it.** Linode maintains your saved data and reserves your ability to use other resources like RAM and network capacity, even when your Linode is powered off. You will also be billed for any other active Linode service, such as Longview Pro or extra IP's. diff --git a/docs/platform/billing-and-support/billing-and-payments/index.md b/docs/platform/billing-and-support/billing-and-payments/index.md index e1a1e317e03..e9caf695928 100644 --- a/docs/platform/billing-and-support/billing-and-payments/index.md +++ b/docs/platform/billing-and-support/billing-and-payments/index.md @@ -41,7 +41,7 @@ Full specs of each plan can be found on our [pricing page](https://www.linode.co ### High Memory Plans -| Service | Hourly Rate | Monthly | Backups Hourly Rate | Backups Monthly +| Service | Hourly Rate | Monthly Cap | Backups Hourly Rate | Backups Monthly |:-------------|:------------|:--------|:--------------------|:--------------- | Linode 24GB | $0.09/hr | $60/mo | $0.0075/hr | $5/mo | Linode 48GB | $0.18/hr | $120/mo | $0.015/hr | $10/mo @@ -89,6 +89,10 @@ You may receive a mid-month bill from Linode if you reach a certain threshold of What does a mid-month bill mean? Your existing active services will stay active. However, you must pay the mid-month bill before you can activate additional Linode services. Once your payment is processed, you may continue adding new services. +## Tax Information + +Review our [Tax Information](/docs/platform/billing-and-support/tax-information/) guide for information about which taxes Linode may charge. + ## If My Linode is Powered Off, Will I Be Billed? **If your Linode is powered off you will still be billed for it.** Linode maintains your saved data and reserves your ability to use other resources like RAM and network capacity, even when your Linode is powered off. You will also be billed for any other active Linode service, such as Longview Pro or extra IP addresses. diff --git a/docs/platform/billing-and-support/tax-information-classic-manager/index.md b/docs/platform/billing-and-support/tax-information-classic-manager/index.md new file mode 100644 index 00000000000..a480119541e --- /dev/null +++ b/docs/platform/billing-and-support/tax-information-classic-manager/index.md @@ -0,0 +1,71 @@ +--- +author: + name: Linode + email: docs@linode.com +description: "Explains the European Union value added tax (VAT) and how to add a registration number to your account." +keywords: ["accounts", "vat", "linode manager", "linode classic manager", "manager", "taxes", "tax information", "usd", "vat id", "eu", "european union"] +license: '[CC BY-ND 4.0](https://creativecommons.org/licenses/by-nd/4.0)' +modified_by: + name: Linode +published: 2019-04-09 +title: Tax Information +aliases: ['platform/billing-and-support/european-union-vat-linode-classic-manager/'] +cloud_manager_link: platform/billing-and-support/tax-information/ +hiddenguide: true +--- + +## Value Added Tax in the European Union + +Linode customers who are subject to EU VAT can [review these charges](#review-your-charges) on their monthly invoices by navigating to the **Account** tab in the [Linode Classic Manager](https://manager.linode.com). + +Customers that wish to provide Linode with a valid VAT identification number (VAT ID) may do so by [updating their contact information](#adding-an-eu-vat-id-to-your-linode-account). Such customers will not be charged with EU VAT in subsequent invoices once their VAT ID is verified. You can also specify a VAT ID in our account signup form when you first create your Linode account. + +{{< note >}} +Information about your EU VAT rate can be found [here](https://ec.europa.eu/taxation_customs/business/vat_en). Please note, Linode’s [pricing plans](/docs/platform/billing-and-support/billing-and-payments/#linode-cloud-hosting-and-backups) do **NOT** include EU VAT charges. +{{}} + +## Adding an EU VAT ID to your Linode Account + +Valid VAT IDs may be added to your account via the [Linode Classic Manager](https://manager.linode.com). To add or update your account with a VAT ID: + +1. Log in to the [Linode Classic Manager](https://manager.linode.com). + +1. Navigate to the **Account** tab. + +1. Navigate to the **Contact Info** tab that appears under the **Account** tab. + +1. The **Contact Information** form will appear. Enter your EU VAT ID in the **VAT Number** field. + +1. Click on the **Save Changes** button at the bottom of the form. + +## Review your Charges + +You can check your monthly invoice charges by visiting the **Account** tab in the Linode Classic Manager: + +{{< note >}} +See the [Billing and Payments](/docs/platform/billing-and-support/billing-and-payments-classic-manager/) guide for more information. +{{< /note >}} + +1. Log in to the [Linode Classic Manager](https://manager.linode.com). + +1. Navigate to the **Account** tab. + +1. Navigate to the **Billing History** tab that appears under the **Account** tab. + +1. Find the invoice you'd like to view and click on the corresponding link under the **Description** column. A detail page will appear with a full list of services for that invoice. + +1. In the detail page for a given invoice, click on the corresponding **Download Printable Invoice** button at the bottom of the page to download a PDF version of the invoice. + +## FAQ + +- **How is my tax location determined?** + + Your tax location is determined by the contact information you provided during sign up or under the **Account** tab in the [Linode Classic Manager](https://manager.linode.com). + +- **How can I change my tax location?** + + You may update your tax location by navigating to the **Account** tab in the [Linode Classic Manager](https://manager.linode.com) and then to the **Contact Info** tab that appears. + +- **Why is my invoice in USD? Can I get an invoice in another currency?** + + To keep our pricing stable and consistent, rather than fluctuating with exchange rates, we do not bill in local currency. Similarly, we do not invoice in local currency. All invoices are in USD. \ No newline at end of file diff --git a/docs/platform/billing-and-support/tax-information/index.md b/docs/platform/billing-and-support/tax-information/index.md new file mode 100644 index 00000000000..61418facf24 --- /dev/null +++ b/docs/platform/billing-and-support/tax-information/index.md @@ -0,0 +1,118 @@ +--- +author: + name: Linode + email: docs@linode.com +description: "Explains the European Union value added tax (VAT) and how to add a registration number to your account." +keywords: ["accounts", "vat", "linode manager", "linode cloud manager", "manager", "taxes", "tax information", "usd", "vat id", "eu", "european union"] +license: '[CC BY-ND 4.0](https://creativecommons.org/licenses/by-nd/4.0)' +modified_by: + name: Linode +published: 2019-04-09 +title: Tax Information +aliases: ['platform/billing-and-support/european-union-vat-linode/'] +classic_manager_link: platform/billing-and-support/tax-information-classic-manager/ +--- + +## Value Added Tax in the European Union + +Linode customers who are subject to EU VAT can [review these charges](#review-your-charges) on their monthly invoices by navigating to the **Account** page in the [Linode Cloud Manager](https://cloud.linode.com). + +Customers that wish to provide Linode with a valid VAT identification number (VAT ID) may do so by [updating their contact information](#adding-an-eu-vat-id-to-your-linode-account). Such customers will not be charged with EU VAT in subsequent invoices once their VAT ID is verified. You can also specify a VAT ID in our account signup form when you first create your Linode account. + +{{< note >}} +Information about your EU VAT rate can be found [here](https://ec.europa.eu/taxation_customs/business/vat_en). Please note, Linode’s [pricing plans](/docs/platform/billing-and-support/billing-and-payments/#linode-cloud-hosting-and-backups) do **NOT** include EU VAT charges. +{{}} + +## Adding an EU VAT ID to your Linode Account + +Valid VAT IDs may be added to your account via the [Linode Cloud Manager](https://cloud.linode.com) or the [Linode CLI](https://github.com/linode/linode-cli). + +{{< note >}} +If you are using the Linode Classic Manager, review the [classic manager version of this guide](/docs/platform/billing-and-support/tax-information-classic-manager/#adding-an-eu-vat-id-to-your-linode-account) for alternative instructions. +{{< /note >}} + +**Linode Cloud Manager** + +To add or update your account with a VAT ID: + +1. Log in to the [Linode Cloud Manager](https://cloud.linode.com). + +1. Navigate to the **Account** link in the sidebar. + +1. Expand the **Update Contact Information** panel under the **Billing Info** tab. + +1. Enter your EU VAT ID in the **Tax ID** field. + +1. Click on the **Save** button at the bottom of the **Update Contact Information** panel. + +**Linode CLI** + +Install the Linode CLI to your local computer and generate a Personal Access Token before using the Linode CLI. See [Using the Linode CLI](/docs/platform/api/using-the-linode-cli/) for more information. + +1. Add or update your account with a valid VAT ID: + + linode-cli account update --tax_id FRXX999999999 + + Replace `FRXX999999999` with your VAT ID. + +1. Verify that the account was updated: + + linode-cli account view --format 'tax_id' + +## Review your Charges + +You can check your monthly invoice charges by visiting the billing page in the [Linode Cloud Manager](https://cloud.linode.com) or with the [Linode CLI](https://github.com/linode/linode-cli). + +{{< note >}} +See the [Billing and Payments](/docs/platform/billing-and-support/billing-and-payments/) guide for more information. + +If you are using the Linode Classic Manager, review the [classic manager version of this guide](/docs/platform/billing-and-support/tax-information-classic-manager/#review-your-charges) for alternative instructions. +{{< /note >}} + +**Linode Cloud Manager** + +1. Log in to the [Linode Cloud Manager](https://cloud.linode.com). + +1. Navigate to the **Account** link in the sidebar. + +1. Expand the **Recent Invoices** panel under the **Billing Info** tab. + +1. Find the invoice you'd like to view and click on the corresponding row to view a full list of services for that invoice. + +1. Click on the corresponding **Download PDF** button to download a PDF version of the invoice. + +**Linode CLI** + +Install the Linode CLI to your local computer and generate a Personal Access Token before using the Linode CLI. See [Using the Linode CLI](/docs/platform/api/using-the-linode-cli/) for more information. + +1. View a list of your invoices: + + linode-cli account invoices-list + +1. The Linode CLI's output will resemble the following: + + ┌──────────┬─────────────────────┬───────────────────┬───────┐ + │ id_______| date________________│ label_____________│ total │ + ├──────────┼─────────────────────┼───────────────────┼───────┤ + │ 10876642 │ 2018-06-01T04:16:26 │ Invoice #10876642 │ 10.00 │ + │ 11170325 │ 2018-07-01T05:22:53 │ Invoice #11170325 │ 10.00 │ + │ 11332537 │ 2018-08-01T04:10:34 │ Invoice #11332537 │ 10.00 │ + └──────────┴─────────────────────┴───────────────────┴───────┘ + +1. Find the `id` for the specific invoice you would like to view and replace `10876642` with your invoice's `id`: + + linode-cli account invoice-items 10876642 + +## FAQ + +- **How is my tax location determined?** + + Your tax location is determined by the contact information you provided during sign up or under the **Account** page in the [Linode Cloud Manager](https://cloud.linode.com). + +- **How can I change my tax location?** + + You may update your tax location by navigating to the **Account** page in the [Linode Cloud Manager](https://cloud.linode.com) and expanding the **Update Contact Information** panel. + +- **Why is my invoice in USD? Can I get an invoice in another currency?** + + To keep our pricing stable and consistent, rather than fluctuating with exchange rates, we do not bill in local currency. Similarly, we do not invoice in local currency. All invoices are in USD. \ No newline at end of file