Recording fails

[felix-afd]

# dpkg -l | grep jitsi
ii  jitsi-meet-prosody                   1.0.7790-1                        all          Prosody configuration for Jitsi Meet
ii  jitsi-meet-tokens                    1.0.7790-1                        all          Prosody token authentication plugin for Jitsi Meet
ii  jitsi-meet-turnserver                1.0.7790-1                        all          Configures coturn to be used with Jitsi Meet
ii  jitsi-meet-web                       1.0.7790-1                        all          WebRTC JavaScript video conferences
ii  jitsi-meet-web-config                1.0.7790-1                        all          Configuration for web serving of Jitsi Meet
ii  lua-basexx                           0.4.1-jitsi1                      all          baseXX encoding/decoding library for Lua
ii  lua-cjson:amd64                      2.1.0.10-jitsi1                   amd64        JSON parser/encoder for Lua

dpkg -l | grep ji
ii  jibri                                 8.0-169-g1258814-1                    all          Jibri

• Above is version i am running for both jitsi and jibri
• Successfully completed upgrade to these versions
• Calls are working perfectly as expected, however RECORDING is failing with below error messages from

=== /var/log/jitsi/jibri/log.0.txt === JIBRI

2024-07-08 12:14:32.988 SEVERE: [217] CallPage.visit#65: Timed out waiting for call page to load

2024-07-08 12:14:32.988 INFO: [217] [session_id=eepocfvqboneopkv] JibriSelenium.onSeleniumStateChange#218: Transitioning from state Starting up to Error: FailedToJoinCall SESSION Failed to join the call
2024-07-08 12:14:32.989 INFO: [217] [session_id=eepocfvqboneopkv] StatefulJibriService.onServiceStateChange#39: File recording service transitioning from state Starting up to Error: FailedToJoinCall SESSION Failed to join the call
2024-07-08 12:14:32.989 INFO: [217] XmppApi$createServiceStatusHandler$1.invoke#311: Current service had an error Error: FailedToJoinCall SESSION Failed tojoin the call, sending error iq <iq xmlns='jabber:client' to='[email protected]/focus' id='4D7GF-635' type='set'><jibri xmlns='http://jitsi.org/protocol/jibri' status='off' failure_reason='error' should_retry='true'/></iq>

=== /var/log/jitsi/jicofo.log === JITSI

Jicofo 2024-07-08 12:18:23.657 SEVERE: [21] HealthChecker.run#181: Health check failed in PT0.0069S: Result(success=false, hardFailure=false, responseCode=null, sticky=false, message=XMPP ping failed: No suppliers found a value:
  org.jitsi.metaconfig.ConfigException$UnableToRetrieve$NotFound: Key 'org.jitsi.jicofo.XMPP_DOMAIN' not found in source 'sip communicator props'
  org.jitsi.metaconfig.ConfigException$UnableToRetrieve$NotFound: Key 'jicofo.xmpp.client.xmpp-domain' not found in source 'typesafe config (reloaded 1 times)')
Jicofo 2024-07-08 12:18:33.657 SEVERE: [21] HealthChecker.run#181: Health check failed in PT0.006562S: Result(success=false, hardFailure=false, responseCode=null, sticky=false, message=XMPP ping failed: No suppliers found a value:
  org.jitsi.metaconfig.ConfigException$UnableToRetrieve$NotFound: Key 'org.jitsi.jicofo.XMPP_DOMAIN' not found in source 'sip communicator props'
ruby 

---

Question

• Any idea why recording based on above errors ?
• Is there any known bug to recording features for above versions ?

[felix-afd]

@damencho any reason this was marked as completed ?

[damencho]

When I closed this issue was empty with no information.

[damencho]

Include the complete jibri log, with all the failures.

Please, when you have questions or problems use the community forum before opening new issues, thank you. You have better chances of quicker replies there, we prefer discussing there as most of the time these are configuration issues and not bugs in the software.

[felix-afd]

@damencho thanks for clarifications,
in the meantime, i have created a thread on the community page here