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New Docker based Jenkins installation is failing to download plugings #4328

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deesnow opened this issue Oct 3, 2024 · 1 comment
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@deesnow
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deesnow commented Oct 3, 2024

Service(s)

pkg.jenkins.io, plugins.jenkins.io

Summary

Unable to reach jenkinks plugins. Installation script ha timeout to ftp.halifax.rwth-aachen.de
I want to install it on aVM in datacenter. Same time on my PC at home it works well. I read so many same issue, it probably our DC is on blacklist. Could
Our public ip is: 91.241.11.4

Reproduction steps

  1. I followed installation steps described here https://www.jenkins.io/doc/book/installing/docker/
  2. At step create customized docker image with plugins failed, because the plugin source is not reachable.

Creating Jenkins from official docker image is successful, but at the step of installing plugins failed, because of the plugin source not reachable. Logs are full with error like this:

Caused: java.io.IOException: Failed to load https://updates.jenkins.io/download/plugins/dark-theme/479.v661b_1b_911c01/dark-theme.hpi to /var/jenkins_home/plugins/dark-theme.jpi.tmp at hudson.model.UpdateCenter$UpdateCenterConfiguration.download(UpdateCenter.java:1334) Caused: java.io.IOException: Failed to download from https://updates.jenkins.io/download/plugins/dark-theme/479.v661b_1b_911c01/dark-theme.hpi (redirected to: https://ftp.halifax.rwth-aachen.de/jenkins/plugins/dark-theme/479.v661b_1b_911c01/dark-theme.hpi)

@deesnow deesnow added the triage Incoming issues that need review label Oct 3, 2024
@MarkEWaite
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#4096 (comment) suggests that you send a mail to [email protected].

@MarkEWaite MarkEWaite closed this as not planned Won't fix, can't repro, duplicate, stale Oct 3, 2024
@dduportal dduportal removed the triage Incoming issues that need review label Oct 15, 2024
@dduportal dduportal added this to the infra-team-sync-2024-10-15 milestone Oct 15, 2024
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