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0.17.5 playback issues #4018

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anym001 opened this issue Sep 24, 2024 · 0 comments
Open

0.17.5 playback issues #4018

anym001 opened this issue Sep 24, 2024 · 0 comments
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bug Something isn't working playback Issue related to media playback

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@anym001
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anym001 commented Sep 24, 2024 •
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Describe the bug

Since the update to 0.17.5, various HEVC movies are no longer played.
When I start a playback on my NVIDIA Shield in Jellyfin, the player opens and the Jellyfin Dashboard shows that the movie is playing.
However, the player screen remains black. (The elements for play, timeline, etc. are displayed)

If I activate the external player in the settings (in my case VLC) then the movie is played without any problems.

Logs attached.
The first part concerns the internal player and the second the successful playback with the external VLC player.

Logs

[2024-09-23 19:03:41.936 +02:00] [INF] [19] Emby.Server.Implementations.HttpServer.WebSocketManager: WS 10.0.1.1 request
[2024-09-23 19:04:09.958 +02:00] [INF] [19] Emby.Server.Implementations.ScheduledTasks.TaskManager: Webhook Item Added Notifier "Completed" after 0 minute(s) and 0 seconds
[2024-09-23 19:04:39.957 +02:00] [INF] [11] Emby.Server.Implementations.ScheduledTasks.TaskManager: Webhook Item Added Notifier "Completed" after 0 minute(s) and 0 seconds
[2024-09-23 19:04:58.562 +02:00] [INF] [18] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for anym001. EnablePlaybackRemuxing: true EnableVideoPlaybackTranscoding: true EnableAudioPlaybackTranscoding: true
[2024-09-23 19:04:58.562 +02:00] [INF] [18] Jellyfin.Api.Helpers.MediaInfoHelper: RemoteClientBitrateLimit: 40000000, RemoteIP: 10.0.1.1, IsInLocalNetwork: true
[2024-09-23 19:04:59.157 +02:00] [INF] [18] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Adding playback tracker : 2f3bec68a4db8e0847763853a3978a4a9a4d7c0c-cfb61ac2ed29462393afcfd9dd65f7a9-87906d5f5e3c37b785ced5edd1362cab
[2024-09-23 19:04:59.158 +02:00] [INF] [18] Jellyfin.Plugin.PlaybackReporting.Data.PlaybackTracker: PlaybackTracker : Adding Start Event : "2024-09-23T19:04:59.1582181+02:00"
[2024-09-23 19:04:59.158 +02:00] [INF] [18] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Creating StartPlaybackTimer Task
[2024-09-23 19:04:59.162 +02:00] [INF] [3] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : Entered
[2024-09-23 19:04:59.767 +02:00] [INF] [3] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : 2f3bec68a4db8e0847763853a3978a4a9a4d7c0c-cfb61ac2ed29462393afcfd9dd65f7a9-87906d5f5e3c37b785ced5edd1362cab
[2024-09-23 19:05:09.957 +02:00] [INF] [18] Emby.Server.Implementations.ScheduledTasks.TaskManager: Webhook Item Added Notifier "Completed" after 0 minute(s) and 0 seconds
[2024-09-23 19:05:18.730 +02:00] [INF] [3] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app Android TV 0.17.5 playing Ein neuer Tag. Stopped at 0 ms
[2024-09-23 19:05:18.764 +02:00] [INF] [10] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Playback stop tracker found, processing stop : 2f3bec68a4db8e0847763853a3978a4a9a4d7c0c-cfb61ac2ed29462393afcfd9dd65f7a9-87906d5f5e3c37b785ced5edd1362cab
[2024-09-23 19:05:18.764 +02:00] [INF] [10] Jellyfin.Plugin.PlaybackReporting.Data.PlaybackTracker: PlaybackTracker : Adding Stop Event : "2024-09-23T19:05:18.7644246+02:00"
[2024-09-23 19:05:18.764 +02:00] [INF] [10] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Playback stop but TrackedPlaybackInfo not found! not storing activity in DB
[2024-09-23 19:05:19.167 +02:00] [INF] [10] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: session.RemoteEndPoint : 10.0.1.1
[2024-09-23 19:05:19.172 +02:00] [INF] [10] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : event_playing_id = 87906d5f5e3c37b785ced5edd1362cab
[2024-09-23 19:05:19.172 +02:00] [INF] [10] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : event_user_id = cfb61ac2ed29462393afcfd9dd65f7a9
[2024-09-23 19:05:19.172 +02:00] [INF] [10] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : event_user_id_int = 3
[2024-09-23 19:05:19.172 +02:00] [INF] [10] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : session_playing_id =
[2024-09-23 19:05:19.172 +02:00] [INF] [10] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : session_user_id = cfb61ac2ed29462393afcfd9dd65f7a9
[2024-09-23 19:05:19.172 +02:00] [INF] [10] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : play_method = na
[2024-09-23 19:05:19.172 +02:00] [INF] [10] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : e.ClientName = Android TV
[2024-09-23 19:05:19.172 +02:00] [INF] [10] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : e.DeviceName = SHIELD Android TV
[2024-09-23 19:05:19.172 +02:00] [INF] [10] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : ItemName = The White Lotus - s01e02 - Ein neuer Tag
[2024-09-23 19:05:19.172 +02:00] [INF] [10] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : ItemId = 87906d5f5e3c37b785ced5edd1362cab
[2024-09-23 19:05:19.172 +02:00] [INF] [10] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : ItemType = Episode
[2024-09-23 19:05:19.172 +02:00] [INF] [10] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : Details do not match for play item
[2024-09-23 19:05:19.172 +02:00] [INF] [10] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : Exited
[2024-09-23 19:05:39.956 +02:00] [INF] [19] Emby.Server.Implementations.ScheduledTasks.TaskManager: Webhook Item Added Notifier "Completed" after 0 minute(s) and 0 seconds
[2024-09-23 19:05:40.291 +02:00] [INF] [10] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for anym001. EnablePlaybackRemuxing: true EnableVideoPlaybackTranscoding: true EnableAudioPlaybackTranscoding: true
[2024-09-23 19:05:40.291 +02:00] [INF] [10] Jellyfin.Api.Helpers.MediaInfoHelper: RemoteClientBitrateLimit: 40000000, RemoteIP: 10.0.1.1, IsInLocalNetwork: true
[2024-09-23 19:05:40.519 +02:00] [INF] [3] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Adding playback tracker : 2f3bec68a4db8e0847763853a3978a4a9a4d7c0c-cfb61ac2ed29462393afcfd9dd65f7a9-87906d5f5e3c37b785ced5edd1362cab
[2024-09-23 19:05:40.519 +02:00] [INF] [3] Jellyfin.Plugin.PlaybackReporting.Data.PlaybackTracker: PlaybackTracker : Adding Start Event : "2024-09-23T19:05:40.5193770+02:00"
[2024-09-23 19:05:40.519 +02:00] [INF] [3] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Creating StartPlaybackTimer Task
[2024-09-23 19:05:40.519 +02:00] [INF] [3] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : Entered
[2024-09-23 19:05:41.394 +02:00] [INF] [3] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : 2f3bec68a4db8e0847763853a3978a4a9a4d7c0c-cfb61ac2ed29462393afcfd9dd65f7a9-87906d5f5e3c37b785ced5edd1362cab
[2024-09-23 19:06:00.520 +02:00] [INF] [20] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: session.RemoteEndPoint : 10.0.1.1
[2024-09-23 19:06:00.520 +02:00] [INF] [20] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : event_playing_id = 87906d5f5e3c37b785ced5edd1362cab
[2024-09-23 19:06:00.520 +02:00] [INF] [20] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : event_user_id = cfb61ac2ed29462393afcfd9dd65f7a9
[2024-09-23 19:06:00.520 +02:00] [INF] [20] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : event_user_id_int = 3
[2024-09-23 19:06:00.520 +02:00] [INF] [20] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : session_playing_id = 87906d5f5e3c37b785ced5edd1362cab
[2024-09-23 19:06:00.521 +02:00] [INF] [20] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : session_user_id = cfb61ac2ed29462393afcfd9dd65f7a9
[2024-09-23 19:06:00.521 +02:00] [INF] [20] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : play_method = DirectPlay
[2024-09-23 19:06:00.521 +02:00] [INF] [20] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : e.ClientName = Android TV
[2024-09-23 19:06:00.521 +02:00] [INF] [20] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : e.DeviceName = SHIELD Android TV
[2024-09-23 19:06:00.521 +02:00] [INF] [20] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : ItemName = The White Lotus - s01e02 - Ein neuer Tag
[2024-09-23 19:06:00.521 +02:00] [INF] [20] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : ItemId = 87906d5f5e3c37b785ced5edd1362cab
[2024-09-23 19:06:00.521 +02:00] [INF] [20] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : ItemType = Episode
[2024-09-23 19:06:00.521 +02:00] [INF] [20] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : All matches, playback registered
[2024-09-23 19:06:00.521 +02:00] [INF] [20] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Playback tracker found, adding playback info : 2f3bec68a4db8e0847763853a3978a4a9a4d7c0c-cfb61ac2ed29462393afcfd9dd65f7a9-87906d5f5e3c37b785ced5edd1362cab
[2024-09-23 19:06:00.521 +02:00] [INF] [20] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Saving playback tracking activity in DB
[2024-09-23 19:06:00.560 +02:00] [INF] [20] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : Exited

FFmpeg logs

No logs because of direct play.

Media info of the file

Video
Titel: 1080p HEVC SDR
Codec: HEVC
AVC: No
Profil: Main
Level: 120
Auflösung: 1920x1080
Seitenverhältnis: 16:9
Anamorph: No
Zeilensprungverfahren: No
Bildrate: 25
Bitrate: 4060 kbps
Bit-Tiefe: 8 bit
Videobereich: SDR
Video-Dynamikumfang: SDR
Farbraum: bt709
Farbübertragung: bt709
Primärfarben: bt709
Pixelformat: yuv420p
Referenz-Frames: 1

Audio
Titel: Ger - Dolby Digital - 5.1 - Standard
Sprache: ger
Codec: AC3
AVC: No
Darstellung: 5.1
Kanäle: 6 ch
Bitrate: 384 kbps
Abtastrate: 48000 Hz
Standard: Yes
Erzwungen: No
Extern: No

Audio
Titel: English - Dolby Digital - 5.1
Sprache: eng
Codec: AC3
AVC: No
Darstellung: 5.1
Kanäle: 6 ch
Bitrate: 448 kbps
Abtastrate: 48000 Hz
Standard: No
Erzwungen: No
Extern: No

Untertitel
Titel: Ger - Standard - SUBRIP
Sprache: ger
Codec: SUBRIP
AVC: No
Standard: Yes
Erzwungen: No
Extern: No

Untertitel
Titel: English - SUBRIP
Sprache: eng
Codec: SUBRIP
AVC: No
Standard: No
Erzwungen: No
Extern: No

Application version

0.17.5

Device information

Nvidia Shield TV (2019)

Android version

Android TV 9.1.1(33.2.0.157)

Jellyfin server version

10.9.11
@anym001 anym001 added bug Something isn't working playback Issue related to media playback labels Sep 24, 2024
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