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Jellyfin crashes when trying to load main page #4013
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Also grabbed debug info from android itself, hoping this can help |
The app crashes because the server is returning invalid data when loading the home screen. Try clearing all app data from the system settings and then sign in again. |
I've even tried clearing data, reinstalling application and even factory resetting Shield, but the issue still remains. |
Are you connecting directly to the server or using some reverse proxy / vpn? |
Tested with both RP and direct connection over IP:PORT. No difference in results. I've tested also with another clean instance of JF server, which has worked, so the issue seems to be specific to AndroidTV JF + my existing JF server |
Does the crash also occur when you try a different Jellyfin user? |
Yes, it also happened when I've created a local test account as well. |
Can you share server logs when reproducing the issue? |
Describe the bug
When trying to open Jellyfin to go into the main page, it crashes. Application works before being signed in or if trying to open an episode from AndroidTV home screen. Tested with Findroid, which worked fine.
Logs
client: Jellyfin for Android TV
client_version: 0.17.5
client_repository: https://github.com/jellyfin/jellyfin-androidtv
type: crash_report
format: markdown
Logs
Stack Trace:
Logcat:
App information
App version:
0.17.5
(170599
)Package name:
org.jellyfin.androidtv
Build:
Build config:
Device information
Android version:
11
Device brand:
NVIDIA
Device product:
mdarcy
Device model:
SHIELD Android TV
Crash information
Start time:
2024-09-21T20:16:26.343+02:00
Crash time:
2024-09-21T20:22:53.830+02:00
Application version
0.17.5
Where did you install the app from?
Google Play
Device information
Nvidia Shield Pro
Android version
9.1.1(33.2.0.157)
Jellyfin server version
10.9.11
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