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Document item names for saved passwords and OAuth tokens in password managers #453

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AliveDevil opened this issue Nov 29, 2023 · 3 comments

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@AliveDevil
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With iterate-ch/cyberduck#15393 there is now a non-zero chance, that support is required when an OAuth token is falsely configured (or should be deleted).

This changes the preferred format for Credential Manager entries from "app:Protocol" to "app:OAuthClientId".

@dkocher
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dkocher commented Apr 9, 2024

I don't see this requires documentation as there is a fallback implemented 1 for the deprecated format.

Footnotes

  1. https://github.com/iterate-ch/cyberduck/pull/15393/files#diff-1920b3f5f29d4ad7bfc6e3586784e7fd8356c7e4722264e23ba7ddcad4fa42d2R253

@dkocher dkocher closed this as completed Apr 9, 2024
@AliveDevil
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The fallback doesn’t affect support cases, where users are directed to delete saved credentials for an OAuth Id.

thus support isn’t „delete onedrive“ but „delete 'id'“. The oauth ids used in this scheme should be added to docs, so that support doesn’t have to look them up every time in the default profiles - or users can use that information independently for troubleshooting.

@dkocher
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dkocher commented Apr 9, 2024

The fallback doesn’t affect support cases, where users are directed to delete saved credentials for an OAuth Id.

thus support isn’t „delete onedrive“ but „delete 'id'“. The oauth ids used in this scheme should be added to docs, so that support doesn’t have to look them up every time in the default profiles - or users can use that information independently for troubleshooting.

You say we should document in general the naming schemes used to save credentials in the keychain and credentials manager.

@dkocher dkocher reopened this Apr 9, 2024
@dkocher dkocher changed the title Add OAuthClient Ids to troubleshooting Document item names for saved passwords and OAuth tokens in password managers Apr 9, 2024
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