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osticket-oidc-plugin

A simple OSTicket plugin for authenticating users third party oidc providers. This plugins extends the gmail authentication plugin and provides a generic interface in order to connect with every oidc provider. This plugin has been tested with Keycloak v18.0 .

Installation process

Just place the files of this project into the Osticket plugin folder. Enable the new plugin as described in official documentation.

Settings

You need to fill in some basic settings in order the plugin to work properly. These settings are :

  1. Client Id: as provided by your OIDC provider.
  2. UserInfo URL: The complete URL for retrieveving the user information by your oidc provider (usually like "oidc-domain/realms/myrealm/protocol/openid-connect/userinfo").
  3. Token URL: The complete URL for generating access token in your oidc provider (usually like "oidc-domain/realms/myrealm/protocol/openid-connect/token").
  4. Auth URL: The authorization endpoint (usually like "oidc-domain/realms/myrealm/protocol/openid-connect/auth").
  5. Client Secret: as provided by your OIDC provider.
  6. Allowed Domains for Agents/Clients: Restict access to specific domains (comma seperated).
  7. Authentication: Agents or/and Clients. Enable the OIDC authorization mechanism for agents or/and clients.

Settings

Credits

Thanks to: https://github.com/osTicket/osTicket-plugins/tree/develop/auth-oauth