webview does not load on messenger.com

[leo-gosky]

Describe the bug

Hi FB team,
I know this is probably not the best place to report a bug like this,
But I have tried different channels of yours, still no answer from any of them.

So, please bear with me here.

I tried your demo chatbot from https://developers.facebook.com/docs/messenger-platform/getting-started/sample-experience/ on my computer.

But the webview does not load any content from original-coast-clothing website, this situation also applied to all the chatbots on messenger.com.

I've tested on different browsers (Chrome, Safari, Edge, Firefox), OSs (Windows, MacOS), and disable all the plugins that runs on my browser.

And all my colleagues cannot open it either.

It works fine on IOS and Android App and also on facebook.com though.

To Reproduce

Steps to reproduce the behavior:

1. Go to https://www.messenger.com/ (web app)
2. Click on any chatbot links that will leads you to a webview window.

Expected behavior

Website can be loaded in the iframe.

Screenshots

Additional context

No.

[Barbog]

Hi @leo-gosky,
yes, this is indeed a valid issue. Thank you for reporting it.

[jorgeluiso]

Can you try adding the domain as an allowlisted url under the page Advance Messaging settings?