Ring doorbell notifications firing, but events not captured by subscription, and videos not recording to file without setting ffmpeg path

[SingleEntity]

Firstly, thank you for the hard work in creating and maintaining this library, its brilliant.

I have two issues unfortunately (13.0.1):

#1 I have two devices, a ring doorbell and a ring camera, the ring camera subscriptions to onMotionDetected work fine, but the one for my doorbell does not. The code is identical for both cameras. Why might it be that one device receives motion detection and the other doesn't. Both are at the same location, both are freshly added to my ring account, with a new token was generated and refresh tokens generated thereafter, yet doorbell ring event and motion events are not firing for the doorbell only. Any ideas would be welcome!

#2 This took me a while to suss out, but video recordings were not resulting in a file. The promise was resolving correctly, but no file was being written using the recordToFile method. Adding the ffmpeg path explicitly solved the issue, but hours of struggling led me to that discovery by accident, and so I thought I'd mention it here in case it helps somebody else since I had no errors, just no file.

[tsightler]

Please follow: https://github.com/dgreif/ring/wiki/Notification-Troubleshooting#steps-to-fix-notifications

This fixes 99.99% of all push notification issues. Also, it's not 100% clear what you mean by:

with a new token was generated and refresh tokens generated thereafter

You must always save all updated refresh tokens to disk for future use as they contain the static push notification registration data. Your case is a little unique in that you are seeing notifications for one camera but not another, it's really difficult to see how this is possible as everything just comes via the same push receiver. Make sure you have device wide notifications enabled, no restrictions like smart notifications, etc.