Send email notification

[Gigimurgia]

Hi, I can't configure sending notifications via email

the system does not send any emails even if I have set my provider correctly

can you help me?

[mihaisolomon]

Can you show what is the configuration for that provider?

[Gigimurgia]

Yes I'm using a Google SMTPS

my env:

MAIL_MAILER=smtp
MAIL_HOST=smtps.aruba.it
MAIL_PORT=587
MAIL_USERNAME=[email protected]
MAIL_PASSWORD=xxxxxxxxxxxx
MAIL_ENCRYPTION=ssl

[mihaisolomon]

Can you check the queue? In some cases all the emails that needs to be sent are put in the queue.

[Gigimurgia]

the queue shows me some running and Done activities on the notification part but I don't know if they also concern emails or just the notification filament

[mihaisolomon]

Check if you are one of the watchers of that ticket. In order to get the status update.

[Gigimurgia]

I saw and received two emails to change the status of the ticket
However, they don't arrive due to ticket modification, ticket manager appointment, new ticket creation, new user addition... maybe I'm doing something wrong in the helper configuration

[mihaisolomon]

Here is the list of all notifications on project:

Also you can look on the Ticket model on boot method. There you can see all the events that are generatiing.

[Gigimurgia]

ticketComment had the commented notification function... I was stupid not to check it, thanks for the help now the emails are sent
Thank you