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even after removing roxio cd burning software using the tool, traces still exist which is causing an install error message every time i open up microsoft word. see screenshots
i have performed a manual search on my drive C to find any files with the words "Roxio" and many have come up. the question is how do i know which ones i can safely delete? is there a chance deleting any of these will affect other applications? for instance, there is a "roxio shared" folder.
see last attached screenshot showing the folders search results
i have contacted the software manufacturer but they are no longer providing support
thank you!
The text was updated successfully, but these errors were encountered:
even after removing roxio cd burning software using the tool, traces still exist which is causing an install error message every time i open up microsoft word. see screenshots
i have performed a manual search on my drive C to find any files with the words "Roxio" and many have come up. the question is how do i know which ones i can safely delete? is there a chance deleting any of these will affect other applications? for instance, there is a "roxio shared" folder.
see last attached screenshot showing the folders search results
i have contacted the software manufacturer but they are no longer providing support
thank you!
The text was updated successfully, but these errors were encountered: