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traces of roxio cd burning software still exists after uninstall tool #144

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aonefun opened this issue Dec 27, 2023 · 0 comments
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@aonefun
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aonefun commented Dec 27, 2023

even after removing roxio cd burning software using the tool, traces still exist which is causing an install error message every time i open up microsoft word. see screenshots
roxio1
roxio2
Screenshot 2023-12-27 101426
i have performed a manual search on my drive C to find any files with the words "Roxio" and many have come up. the question is how do i know which ones i can safely delete? is there a chance deleting any of these will affect other applications? for instance, there is a "roxio shared" folder.
see last attached screenshot showing the folders search results
Screenshot 2023-12-27 130815

i have contacted the software manufacturer but they are no longer providing support
thank you!

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