diff --git a/packages/atomic/src/components.d.ts b/packages/atomic/src/components.d.ts
index bd0673dc8f4..9c0fab20869 100644
--- a/packages/atomic/src/components.d.ts
+++ b/packages/atomic/src/components.d.ts
@@ -1583,6 +1583,10 @@ export namespace Components {
         "withDatePicker": boolean;
     }
     interface AtomicInsightUserActionsModal {
+        /**
+          * The names of custom events to exclude.
+         */
+        "excludedCustomActions": string[];
         "isOpen": boolean;
         "openButton"?: HTMLElement;
         /**
@@ -1613,6 +1617,10 @@ export namespace Components {
      * @example <AtomicInsightUserActionsTimeline userId={'123'} caseCreationDate={'2024-08-15T10:00:00Z'} />
      */
     interface AtomicInsightUserActionsTimeline {
+        /**
+          * The names of custom events to exclude.
+         */
+        "excludedCustomActions": string[];
         /**
           * The date and time when the case was created. For example "2024-01-01T00:00:00Z"
          */
@@ -1623,6 +1631,10 @@ export namespace Components {
         "userId": string;
     }
     interface AtomicInsightUserActionsToggle {
+        /**
+          * The names of custom events to exclude.
+         */
+        "excludedCustomActions": string[];
         /**
           * The date and time when the case was created. For example "2024-01-01T00:00:00Z"
          */
@@ -7479,6 +7491,10 @@ declare namespace LocalJSX {
         "withDatePicker"?: boolean;
     }
     interface AtomicInsightUserActionsModal {
+        /**
+          * The names of custom events to exclude.
+         */
+        "excludedCustomActions"?: string[];
         "isOpen"?: boolean;
         "openButton"?: HTMLElement;
         /**
@@ -7509,6 +7525,10 @@ declare namespace LocalJSX {
      * @example <AtomicInsightUserActionsTimeline userId={'123'} caseCreationDate={'2024-08-15T10:00:00Z'} />
      */
     interface AtomicInsightUserActionsTimeline {
+        /**
+          * The names of custom events to exclude.
+         */
+        "excludedCustomActions"?: string[];
         /**
           * The date and time when the case was created. For example "2024-01-01T00:00:00Z"
          */
@@ -7519,6 +7539,10 @@ declare namespace LocalJSX {
         "userId": string;
     }
     interface AtomicInsightUserActionsToggle {
+        /**
+          * The names of custom events to exclude.
+         */
+        "excludedCustomActions"?: string[];
         /**
           * The date and time when the case was created. For example "2024-01-01T00:00:00Z"
          */
diff --git a/packages/atomic/src/components/insight/user-actions/atomic-insight-user-actions-modal/atomic-insight-user-actions-modal.tsx b/packages/atomic/src/components/insight/user-actions/atomic-insight-user-actions-modal/atomic-insight-user-actions-modal.tsx
index 4a9f7ec90fd..d808a7ad521 100644
--- a/packages/atomic/src/components/insight/user-actions/atomic-insight-user-actions-modal/atomic-insight-user-actions-modal.tsx
+++ b/packages/atomic/src/components/insight/user-actions/atomic-insight-user-actions-modal/atomic-insight-user-actions-modal.tsx
@@ -43,6 +43,10 @@ export class AtomicInsightUserActionsModal
    * The date and time when the case was created. For example "2024-01-01T00:00:00Z"
    */
   @Prop() public ticketCreationDateTime!: string;
+  /**
+   * The names of custom events to exclude.
+   */
+  @Prop() public excludedCustomActions: string[] = [];
 
   public componentDidLoad() {
     this.host.style.display = '';
@@ -115,6 +119,7 @@ export class AtomicInsightUserActionsModal
           <atomic-insight-user-actions-timeline
             userId={this.userId}
             ticketCreationDateTime={this.ticketCreationDateTime}
+            excludedCustomActions={this.excludedCustomActions}
             class="flex-1"
           ></atomic-insight-user-actions-timeline>
         </aside>
diff --git a/packages/atomic/src/components/insight/user-actions/atomic-insight-user-actions-timeline/atomic-insight-user-actions-timeline.tsx b/packages/atomic/src/components/insight/user-actions/atomic-insight-user-actions-timeline/atomic-insight-user-actions-timeline.tsx
index 72b3790e2fe..1136461670a 100644
--- a/packages/atomic/src/components/insight/user-actions/atomic-insight-user-actions-timeline/atomic-insight-user-actions-timeline.tsx
+++ b/packages/atomic/src/components/insight/user-actions/atomic-insight-user-actions-timeline/atomic-insight-user-actions-timeline.tsx
@@ -52,10 +52,17 @@ export class AtomicInsightUserActionsTimeline
    * The date and time when the case was created. For example "2024-01-01T00:00:00Z"
    */
   @Prop() public ticketCreationDateTime!: string;
+  /**
+   * The names of custom events to exclude.
+   */
+  @Prop() public excludedCustomActions: string[] = [];
 
   public initialize() {
     this.userActions = buildInsightUserActions(this.bindings.engine, {
-      options: {ticketCreationDate: this.ticketCreationDateTime},
+      options: {
+        ticketCreationDate: this.ticketCreationDateTime,
+        excludedCustomActions: this.excludedCustomActions,
+      },
     });
 
     this.userActions.fetchUserActions(this.userId);
diff --git a/packages/atomic/src/components/insight/user-actions/atomic-insight-user-actions-toggle/atomic-insight-user-actions-toggle.tsx b/packages/atomic/src/components/insight/user-actions/atomic-insight-user-actions-toggle/atomic-insight-user-actions-toggle.tsx
index 7e1cf99af31..178b2402d91 100644
--- a/packages/atomic/src/components/insight/user-actions/atomic-insight-user-actions-toggle/atomic-insight-user-actions-toggle.tsx
+++ b/packages/atomic/src/components/insight/user-actions/atomic-insight-user-actions-toggle/atomic-insight-user-actions-toggle.tsx
@@ -1,6 +1,15 @@
 import {Component, h, Prop, Element, State} from '@stencil/core';
+import {
+  buildInsightUserActions,
+  InsightUserActions,
+  InsightUserActionsState,
+} from '../..';
 import Clockicon from '../../../../images/clock.svg';
-import {InitializeBindings} from '../../../../utils/initialization-utils';
+import {
+  BindStateToController,
+  InitializableComponent,
+  InitializeBindings,
+} from '../../../../utils/initialization-utils';
 import {IconButton} from '../../../common/iconButton';
 import {InsightBindings} from '../../atomic-insight-interface/atomic-insight-interface';
 
@@ -13,9 +22,15 @@ import {InsightBindings} from '../../atomic-insight-interface/atomic-insight-int
   styleUrl: 'atomic-insight-user-actions-toggle.pcss',
   shadow: true,
 })
-export class AtomicInsightUserActionsToggle {
+export class AtomicInsightUserActionsToggle
+  implements InitializableComponent<InsightBindings>
+{
   @Element() public host!: HTMLElement;
   @InitializeBindings() public bindings!: InsightBindings;
+  public userActions!: InsightUserActions;
+  @BindStateToController('userActions')
+  @State()
+  public userActionsState!: InsightUserActionsState;
   @State() public error!: Error;
 
   /**
@@ -26,12 +41,26 @@ export class AtomicInsightUserActionsToggle {
    * The date and time when the case was created. For example "2024-01-01T00:00:00Z"
    */
   @Prop() public ticketCreationDateTime!: string;
+  /**
+   * The names of custom events to exclude.
+   */
+  @Prop() public excludedCustomActions: string[] = [];
+
+  public initialize() {
+    this.userActions = buildInsightUserActions(this.bindings.engine, {
+      options: {
+        ticketCreationDate: this.ticketCreationDateTime,
+        excludedCustomActions: this.excludedCustomActions,
+      },
+    });
+  }
 
   private buttonRef?: HTMLButtonElement;
   private modalRef?: HTMLAtomicInsightUserActionsModalElement;
 
   private enableModal() {
     this.modalRef && (this.modalRef.isOpen = true);
+    this.userActions.logOpenUserActions();
   }
 
   private loadModal() {
@@ -45,6 +74,7 @@ export class AtomicInsightUserActionsToggle {
     this.modalRef.openButton = this.buttonRef;
     this.modalRef.userId = this.userId;
     this.modalRef.ticketCreationDateTime = this.ticketCreationDateTime;
+    this.modalRef.excludedCustomActions = this.excludedCustomActions;
   }
 
   public render() {