Login issue

[nirmal-jugl]

Hi Appmixer Team,

We are facing issues in the customer login screen. This is a blocker for us to verify and test things.

Please revert As soon as possible.

Our observations:
1.The UI only supports email & password combination
2.But the parameters sent to appmixer server are username & password
3.This login attempt only gets success if both username and email are the same
4.In our case both email and username is different
[Please refer the screenshot below]

Ideally this login should work on top of email and password as described in the UI (email & password should be sent to the appmixer servers for auth instead of username & password)

[CamiloManrique]

When you create an user in Appmixer, the username and email are set to the same value, so this has never been an issue. I'm curious of how you got into the situation where they are different.

[nirmal-jugl]

We can create an user having different username and email with the API

curl -XPOST "https://api.appmixer.com/user" -H "Content-type: application/json" -d '{ "username": "somename", "email": "[email protected]", "password": "abc321" }'

[martin-krcmar]

Yes, currently you cannot use the different username and email and the Frontned Sign-In page. That can be used only if the username and email are the same (email).
The different username and email can be used in the API (https://docs.appmixer.com/appmixer/api/authentication#sign-in-user), where either the username, or the email can be used.

[nirmal-jugl]

Yes, we are aware of this API and currently using it to generate the token for embedded sdk.
But, we wanted to login as tenent using the appmixer portal so that we can serve any test/support requests.
Now, I'm changing our system to have both username & email to be the same just 'cus of this gap.