From 6ff2084307123eec2d138246dc80864b6125b7d3 Mon Sep 17 00:00:00 2001 From: =?UTF-8?q?Barbara=20Czy=C5=BC?= Date: Wed, 15 May 2024 12:55:08 +0200 Subject: [PATCH] Add a changelog entry for Notification Suppression and Webhooks (Box Sign) (#374) * Add changelog entry for notification suppression * change Sign to Box Sign * Legal review * Update 05-08-notification-suppression-for-sign.md --- ...05-08-notification-suppression-for-sign.md | 43 +++++++++++++++++++ 1 file changed, 43 insertions(+) create mode 100644 content/2024/05-08-notification-suppression-for-sign.md diff --git a/content/2024/05-08-notification-suppression-for-sign.md b/content/2024/05-08-notification-suppression-for-sign.md new file mode 100644 index 00000000..2b0d49c2 --- /dev/null +++ b/content/2024/05-08-notification-suppression-for-sign.md @@ -0,0 +1,43 @@ +--- +applied_at: "2024-05-15" +applies_to: + - guides + - api +is_impactful: true +is_new_feature: true +collapse: true +show_excerpt: true +release_source_url: "" +--- + +# Notification suppression for Box Sign + +[Box Sign API][1] allows you to suppress the **default** Box email +notifications sent during the Box Sign workflow.​​ + + + + +Thanks to this feature, you can turn the default notifications +off to use your own, customized messages and decide on channels +they will be sent through. + +_**Note**: When you choose to suppress email notifications for Box Sign, your organization assumes responsibility for ensuring the delivery to Signers of all notifications at the appropriate time in the signing process and with the appropriate content, in compliance with all applicable laws and regulations, including with respect to obtaining Signer consent to the delivery methods used, if applicable._ + +## New Box Sign webhooks + +Along with the notification suppression feature, we introduce three new [webhooks][2] to enhance the customization options for e-signature workflows: + +* `SIGN.REQUEST.SIGNATURE_REQUESTED` +* `SIGN.REQUEST.SIGNER_SIGNED` +* `SIGN.REQUEST.ERROR_FINALIZING` + +You can use these webhooks to trigger actions in your own applications or notify your users about events happening in Box Sign.​​ + +## Where to get support + +Should you have any issues or need further guidance, please post a request to our [developer forum][3] for any help needed. + +[1]: e://post-sign-requests +[2]: https://developer.box.com/sign/webhooks/ +[3]: https://forum.box.com/