Unable to sync products between Bigcommerce and WordPress. Get Description

[PepeBCPSE]

Detailed Description

Merchant Store.passbooks.com is reporting an issue occurring in which they are unable to sync products/updates.
BigCommerce for WordPress plugin version – 5.0.3
WordPress version – 6.2.2
MySQL version – MariaDB Version 5.5.68
PHP version – 7.4.29

Previously they also updated MySQL to 5.6+ after cloning their instance to update, but said it made no difference.

Steps to Reproduce

Merchant attempts to manually sync products.

Expected Result

Products and product updates sync successfully.

Actual Result

Merchant is experiencing an issue where products are no longer syncing. Initially they noted they had to sync products several times before the sync was successful. However, this has stopped and now merchant is no longer seeing successful syncs.

Example Stores

Store.passbooks.com - (checkout.passbooks.com)

Screenshot/Video

N/A

Workaround

If merchant has a developer, or they are familiar with updating code, then this string
could be changed to:
$content = $this->product->getDescription();

After the change above, the new import/sync attempt should run.